June 2023 by Neil Barker
Great service from a reliable pharmacy, thank you. Open when advertised, unlike other services in town. Friendly, local, knowledgable staff.
December 2022 by Jenny Guildford
Very poor experience received during my visit today. The 'pharmacist' (I'm not sure they were a qualified pharmacist, or a dispenser of medicines) was unhelpful and didn't appear to have much knowledge about a fairly minor medical issue. They said they didn't even stock a very common medicinal product. I visited Boots in Wantage and the member of staff I spoke with there was far more knowledgeable, helpful, and found exactly what I needed straightaway.
July 2022 by Tony Kandy
Well, just looking at previous reviews shows me I'm not alone in my experience!What an absolutely pathetic staff member I had to deal with today! An old grey female who should seriously consider giving up her position so that a person with more energy and enthusiasm can replace her. (I am probably older than her so it's not an attack on the elderly, sometimes we just need to know when it's time to move on).Then obviously as is the norm in this snowflake time we're going through, she tried to imply that I am being rude, because I quaried the fact that their system made an error.YOU HAVE ABSOLUTELY NO CUSTOMER SERVICE SKILLS WHATSOEVER!You are the exact example of what a business does not need, Boots needs to rid themselves of unfriendly unprofessional unknowledgable employees like yourself.You are so rude that you irritate the customer so it looks like the customer is getting frustrated. WELL DONE! You've mastered being a rude unuseful snowflake ?. Society does not need people like this.You may think, well it's just one customer you're losing, it won't affect the bottom line. I am not your only loss and as long as this person works for boots you will continue to lose business. This review is going on EVERY platform available.Boots Faringdon will be well known for their pathetic service.Cheers ?
July 2022 by Daisy Halliwell
All the staff are extremely helpful and friendly.
January 2022 by Joshua Dunn
Terrible service. Information on their system is not up to date made worse by the wait times in store. I phoned my local doctors who further confirmed that they had been sent medication. Shambles.
August 2021 by Michael James
Bad experience concerning the very real possibility of COVID-19 transmission. The issue was more of a power trip for the pharmacist rather than sensibly organising where customers can stand. Whilst I'm here, I echo the sentiments of other Boots one star reviewers: Rarely a positive experience. Negative atmosphere.
August 2021 by David Poultney
The staff are applying Covid-19 safe measures in difficult conditions. They need to limit the number of customers in the shop. This is all exasperated while administering Flu jabs.The staff deserve medals
September 2020 by Gary Riddle
Through no fault of their own the staff are always pushed beyond their limits, as the town has grown with more people needing a decent pharmacy unfortunately boots hasn't been able to grow with it, the shop is too small and the staff too few. They are friendly and professional though when you do get seen :)
August 2019 by Dale Henry
Slowest service I've ever experienced. I often have to go in on 3 of 4 separate occasions to get a prescription or buy something. I've watched people walk out of here due to the wait with only 1 or 2 people in the queue
August 2019 by Aude Echalier-Glazer
To be avoid - slow, rude, unnecessarily complicated, judgemental service
August 2019 by Amber Middleton
As expected for a small pharmacy
June 2019 by sam kenna
Made an order Monday, told it would be ready on Friday, its not ready so they say come back tomorrow (Saturday) and we will have it ready by 10:30. To no surprise its not ready and they haven't even ordered it, I'd go to Faringdon pharmacy if it was me.
April 2019 by Ben Clifford
**RAPIDLY SLIDING TOWARDS THE ABYSS**
March 2018 by Paul Morris
rubbish staff.rude and unhelpful
October 2017 by Belinda Lewis
Staff not good