January 2024 by harvey chalmers
I am very pleased with, though not surprised by, the service I received recently from OMS. I have always found the staff there pleasant, helpful and knowledgeable.Sam Murray, who looked after me on this occasion was all these things, but he went further. Not only did he explain how to resolve the virus problem clearly and simply and guided me through the steps to be taken with patience and clarity, he approached the more intractable laptop problem (new to him) with determination and perseverance, researching a possible solution, discussing it with a colleague and guiding me again through the steps necessary to solve it, which he did.I consider my ignorance of such matters as pretty much invincible, but, with his gentle manner, he gave me confidence, hope and finally success. Both my devices are working normally and it is purely down to him. He is valuable member of your team and you are fortunate indeed to have him.
December 2023 by Szelina Steinbacher
Sam helped me sort out my email, he is very friendly and smart very much appreciate his support.
August 2023 by Carola Beecham
I am so grateful to the member of the OMSUK team who helped me with a particularly intractable problem. It took time and expertise to sort it, and I could not possibly have got my laptop working again without the patient and friendly help so cheerfully provided.
August 2023 by Martyn Naffine
Thank you for your help, a genuine company with great advice.
April 2023 by Keith Webb
I cannot say how satisfied I am with the service and understanding of the staff at OMS. They always manage to sort any issues even though My knowledge of computers and other digital equipment is very limited.
April 2023 by Anni Gruner
Huge thanks and appreciation to Michael, for arranging and to Sam, the tech support superstar! For setting up my new Mac Book Air so quickly and brilliantly from my old faithful 2008 (Sam was six years old he told me! lol) Mac Book Pro. This is a game changer for me, mid job search. Sam was methodical, efficient, knowledgeable, professional, warm, friendly and the whole experience was painless and fun too. If you need a Mac, service support, help, or advice look no further, Michael, Sam and all the team at Oxford Mac (OMSUK) are customer service gold standard awesome! I?m smiling out loud happy?thank you!! Anni ?(Delighted customer since 2010)
April 2023 by Sally-ann Thomas
Always quick and efficient dealing with the things we throw at you - thank you.
February 2023 by LS C0RR
I always receive very prompt, friendly advice and highly knowledgable expertise from Martin at OMS UK and wouldn't hesitate to recommend.
December 2022 by Su Dore
The guys at OMS are amazing? I couldn?t possibly list everything they do? but I recommend them 100%. Thank you OMS.
November 2022 by Scott Garrett
Been using OMS for several years. They?re quick, reliable and offer a truly comprehensive service for mac users like us. They speak English and nicely bridge the gap between Mac OS/iPad OS/iOS and the necessity of using Microsoft and other non-Apple apps. Highly recommended.
October 2022 by Emma Russell
Great communication, great service. Thanks so much for all your help!
October 2022 by Peggy Seeger
I've been with Oxford Mac for ten years and they are a life-saver for me. I run a small business and they have NEVER failed me.This is the second time I have been asked to review Oxford Mac and for the second time I will state HERE that they are a lifesaver for me.
October 2022 by SMB Family
Had a replacement battery installed in a MacBook Air. Even if you're local to Eynsham, I'd recommend phoning first as they needed me to tell them the serial number before they could order the part. This means you might need to wait a few days before they can book you in to have it installed, but you can hang on to your laptop until then. Took it in at 11am on the day it was booked in and it was all done in around 45 minutes. Good service!
September 2022 by Kathryn Gundry
Always friendly and easy to work with. I feel fully supported by them and I would recommend.
August 2022 by Fay Taylor
As a non-techie person, I was impressed with both the technical support (lots of 'little things' that weren't right which were all explained in language I could understand) as well as the customer-centric approach. I couldn't fault the quality of work nor the speed of service, and followup offer to ensure the whole repair lifecycle was completed was appreciated.I will return for advice and any further work that is required. Thanks for your help Antony!
