December 2023 by Andy Hayes
Called into this store to ask for some help with transferring a number and to pay off a device plan. They could be less helpful. There were 4 members of staff and no customers. One came over as his response to any question I had was to call customer service or look at the app. He wouldn't event look at my account. I've never felt so unwelcome in an O2 store before.
November 2023 by Rachel Hughes
Great experience with Imi and Igor. Sorted me out with a good phone and broadband deal. There were a lot of things to consider but they really helped figure out the best deal.
November 2023 by Joe Bailey
Super helpful and friendly staff. Imi helped me and made sure everything was perfect before I left. 10/10
November 2023 by Terry Gillard
I had a problem with my sim card and changing my phone. Nathan dealt with the issues quickly and effectively. A credit to your Didcot office. Terry Gillard
October 2023 by Vicki Tyla
Phoned them yesterday for advice as I couldn't get hold of Oxford where I had been earlier in the day despite this the lady that I fist spoke to was amazing and the assistant manager I also spoke to was incredible. Will definitely be going here in future. Thank you.
October 2023 by Millicent Day
After a stressful time trying to get a new SIM card, I popped into the O2 store orchard center, I was greeted by Jamie and Imi, both were a HUGE help and went above and beyond to help me, thank you so much ? great service:)
August 2023 by Nafiz Rahman
Terrible customer service. No idea about the product they?re selling. Not helpful. I have a couple of O2 contract. But I?m thinking to change my network.
July 2023 by Crystal L
The team were really helpful and patient, sorted out my issue as fast as they could. Thanks
June 2023 by Emma Latter
Not really very helpful, not sure why o2 are paying 3 members of staff to all hang round doing nothing. My ipad isn't working, its not been damaged, still in, warranty. They said i should claim off my o2 insurance as they weren't trained to help me.
April 2023 by Joel Taylor
Lovely fella called Igor served me, couldn?t ask for better service, very very helpful!
April 2023 by Matt Eason
Fantastic service from Nathan in Didcot. Very knowledgable of all of the products when helping me upgrade my current phone. I went back in a few days later and made sure Nathan dealt with my upgrade. Great asset to the team. Thanks Nathan.
February 2023 by Jay Drew
The manager made me want to cry. He was horrible, aggressive and unhelpful. Thinking of now cancelling all because of how I was made to feel like I was stupid. After visiting the store, I stood outside it and cried. Do not recommend. Manager should be sacked.
February 2023 by Steve Cook
Very polite helpful staff and knowledgeable got the deals I wanted and they got me up and running very quickly
February 2023 by Jim Trinder
Terrible service, 20 + days to get deposit back that the assistant manager messed up
June 2022 by Hannah Wise
Staff are so knowledgeable, friendly and helpful. Swift and easy service provided. Would highly recommend, they are a fab team. Always go to the store direct when ready to upgrade due to the team and how easy it is, plus you get your new phone and trade in done straight away
