March 2024 by Sura Makki
Brilliant service ,it went quick and smooth,thank you very much for your help
February 2024 by Rebecca Moore
Just had a new boiler installed by A1 Services Oxford. The whole process was very efficient from the point of calling them when the old boiler started leaking to the installation of the new boiler. All my emails and phone calls in the lead up to the installation were dealt with promptly and professionally. On the installation days the guys who came to install the new boiler were really professional and did a great job and left the house in a clean and tidy state both days. I would thoroughly recommend A1 Services.
February 2024 by Alison Giraud-Saunders
A1 have looked after our boiler for years - always helpful, reliable and easy to talk to
January 2024 by Andrew Edwards
Within two months of the completion of the bathroom refurbishment, the paint started to peel off the ceiling.Edit 24/01/2023: since this review was posted, I have been contacted by A1 who are looking into the matter.
November 2023 by Vanessa Phillipson
Shocking service from A1 Plumbing. Initially serviced our boiler with no issues. Later (and not related to boiler) we discovered a leak in our bathroom. Several weeks later plumber arrived, could tell didn't really want to do the job, didn't have time to do much and left us in more of a mess with more water through ceiling. No response despite email, several calls over weeks, no reply, persistently chased them. We had no working bathroom for 10+ weeks as a result of delays and no response. A1 was personal recommendation - never again! Had to source another local plumber who communicates, traced problem, fixed and sorted in timely and professional manner. This is the second local plumber who just doesn't repeatedly repond - not good enough and tarnishes reputation of trades people.Message to the public following owners response. Beware - I can assure you I am not lying. I called numerous times - either no reply and one response from owner that someone else was dealing with it. The plumber who did arrive said it would have to be booked in weeks later, which we accepted - except the owner then wouldn't reply to get it booked. I suspect they over extend themselves and don't have the capacity to take on some work. In which case they should explain that and not leave customers hanging or with more of a problem to deal with.We paid for our boiler service the same day as receiving the invoice. Leaving us with a bigger problem and more water through ceiling after first cursory visit is unacceptable. I made this clear in phone call.
November 2023 by Verity
Great service from Steve today.On time, polite and professional.Have used A1 for a few years now, always great to deal with.
October 2023 by Carolyn Mould
Always use for my annual service and any issues. Great service and very prompt and professional.
October 2023 by Gervase Rosser
A1 Plumbing have looked after our domestic central heating and hot water system for over 20 years and have been consistently brilliant. Their engineers know exactly what is needed and always carry out regular services and occasional repairs with efficiency (and at very reasonable rates). We could not be happier with their work.
October 2023 by Corrido
Our existing Mixer shower had developed a fault and needed replacing. Checked around with various companies in Oxfordshire eventually settling on A1.Cannot fault service from first call to job completion. The price they quoted was competitive, the communication was excellent and when the plumber left I was in no doubt that if needed I would happily call them again.Keep up the great work!!
September 2023 by Peter Simmons
Boiler wouldn't light. My sister is elderly and had no hot water. All plumbers are very busy at present, but I rang them on Monday and they came on Wednesday morning and fixed the problem.Service: Water heater repair
September 2023 by Neil Shirley
The engineer was prompt, polite, professional, and friendly. His standard of work, to my untrained eye was exemplary, and he communicated throughout the day superbly well, ensuring we agreed what he was doing before he did it. I appreciate these ?small jobs? can often be quite painful, you don?t really know what you will find until you start the job, but his attitude to just get on with it and get the job done was refreshing.
August 2023 by Jennifer Storey
Replacement radiators and towels rail fitted.Work carried out by Chris. Friendly professional and left the property clean and tidy.We've used A1 before and will again in the future.
June 2023 by Adam Weldon-Ming
We used A1 to take out old gravity fed hot water system and to replace the boiler with a combi boiler. Justin (Owner) gave us good advise and even recommended something cheaper then what I was after initially. I did not feel like I was being upsold unnecessarily. Once it was booked in the engineers arrived and were excellent, friendly and super tidy! Really pleased with the outcome, our heating bills dropped by 35-40% after the smart thermostats were installed (roughly 1 year ago). Since then we use A1 for ods and ends and absoloutly no complaints. A*Services: Water heater installation
May 2023 by Jayne Payne
I booked A1 to do my gas safety certificate, they arrived early. The engineer was friendly and helpful. Very quick and efficient and tidy. I will usr again and highly recommend.
April 2023 by G R
Highly recommend A1. Our landlord booked them to replace our boiler.Carried out a perfect job, left the kitchen clean, and according to my partner was really cool to deal with.Definite 5/5Services: Water tank installation
