March 2024 by Graham Russell
Very efficient and effective service. Very pleasant staff.
February 2024 by ????? ??????
Very professional team, excellent equipment.The doctor who checked my daughter's vision was professional and competent. Thank you )
October 2023 by louise hicks
Was very happy with the service I received as I had been there for at least 15 years
July 2023 by Angela Lee
My family and I have been coming to Michael Lowe opticians for years. I particularly like that they are independent therefore we get a personal service every time. They are very knowledgeable and the customer service is excellent. They really value their customers and their practice reflects this.
May 2023 by Rich Edney
More than just an optician. A genuine personalised and immersive service from the minute you walk through the door into the beautifully appointed premises. Nothing is too much trouble for Dipak and Ashley; and you leave in absolute confidence that your ophthalmic and aesthetic needs have been absolutely prioritised. It?s a 150 mile round trip for us, and we?d travel further for such a fantastic service. Thank you - Rich & Zoe
April 2023 by Ian Lovatt
I was new to the area and my glasses broke. Popped in and they repaired them quickly in-store - and didn?t charge me. I booked my annual eye test with them, and have bought two new pairs of glasses.Their customer support is superb. Reception is friendly and welcoming, Hiten explained the eye test well and Ashley helped me through the selection of specs and styles.What I liked in particular is being given far more information than my previous optician.All in all a fantastic local optician. Top marks all round.
October 2021 by julie baynton
Outstanding opticians and staff.
March 2021 by Mike Smith
We've been using Michael Lowe & Partners for quite a few years now and couldn't be more pleased with the service. Deepak's eye examinations are second to none in detail, and the advice given is thorough and never rushed, with clear explanations and good advice. There are times when I could have been sold a new prescription and it's been made very clear that there is no practical need. Other opticians would be pushing for a sale. We both have complex eye requirements, so this is ideal. On the fitting side, Ashley in particular is simply the best and most knowledgeable person I've ever dealt with in 40 years of wearing glasses. Again, clear information, with transparent pricing, and excellent advice, never-rushed. Excellent after care. Good glasses can be expensive, especially if you have stringent requirements and demand quality (e.g. for very high mileage driving), but I feel I get every ounce of value from dealing with the team here.
March 2021 by Bob Tivey
I have always had extremely friendly and helpful service for my children and myself for nearly 30 years both when buying glasses or lenses and for aftersales servicing.
February 2021 by Caroline Lee
Would just like to say a few words about our experience at Michael Lowe Opticians. Had two trips one for myself and one for my daughter, who was slightly nervous.
The staff went above and beyond to make the experience as easy as they could even with covid restrictions. They were all absolutely fantastic with my daughter Ruby, and myself and can honestly say you were not made to feel like a burden.
I have previously used commercial opticians but after my experience here will never go to one again, a completely different service, friendly and personal.
Thank you to all the staff from Reception to Testing to Fitting From Caroline & Ruby
September 2020 by Julian Smith
Everyone at Michael Lowe and Partners goes above and beyond what might be expected. Their professional attitude and thoroughness ensure that you are never unsure or dissatisfied in any way. You know they really care that every aspect of what they do is the best it can possibly be and they achieve this in such a happy, friendly manner.Cathy Smith
August 2020 by Jean Vincent
The service you get from the wonderful group of people that work at Michael Lowe Opticians are the best you can get, from the lovely ladies on reception, to having your eyes tested, choosing your glasses and have them fitted is out of this world. The after care rating is unlimited.
Thank you so much
One very happy customer.
April 2020 by Maureen P Evans
A big thank you to the amazing lady and gentleman who were able to help me during this lockdown.
You are both truly special. Thank you ?
