March 2024 by Tony Jackson
I?m terribly sorry to say this but the product (cashmere jumper) had a really odd-shaped collar so needed to be returned. At that point I discovered that the ?one free return per order? is very much not free. They charged me both for shipping and a well-hidden additional handling fee. Suggest taking great care before ordering online. It?s pricey if the product isn?t right and other companies are much clearer about likely costs imho.
March 2024 by Lindsey Graham
I have just had a shocking experience here with the older lady manager. I frequently shop here along with my family and today upon purchasing an item and leaving I quickly realised it was the wrong size. As the exit door was still open i turned around to return to the counter and the lady stopped me. "You're not coming in this way", she snapped. After explaining i literally only had one foot out of the door and needed to change the size she started almost shouting at me like i was a pupil and she was a school teacher! Eventually i persuaded her to serve me and she did so with such resentment she was just screwing up the item i had bought. Honestly i appreciate the one way system but also appreciate as a business owner myself that there is a way to treat and deal with customers and today was just not acceptable. I wont be shopping here again purely down to this lady. Senior management need to have a word with her before more people are treated this way. From previous reviews it seems as though this is an all too common practice.
January 2024 by Simon Dunant
Superb quality, ordered a shirt half a size up from my normal collar size and it fitted perfectly. Kudos that the packaging is recyclable and the shirt sleeve casing is biodegradable. Excellent service, quality and fast delivery. Thank you!
October 2023 by R H
Nice range of colours in their signature shirt, but the quality leaves a lot to be desired. The cotton is thin with barely any rigidity, and after only two wears, the collar on one of the three shirts looks purchased has already frayed. I expect to have to throw the shirt away after barely a handful of wears, rather than the years of wear offered by certain competitor?s products.Usually buy from a company offering similar deals (CT), and have to say that the quality of the latter is far better at an identical price point.
September 2023 by Gary Brion
Just visited there yesterday again,another great time in your shop its just magical in there,fab service by the staff as usuallovely Jacket and some cented candals .Thanks to adding to such a perfect day out for myself and family.
September 2023 by F. Lyon
High quality clothes and accessories with incredibly lovely and helpful staff. I couldn?t recommend more highly.
January 2023 by Charlotte Chris
Whilst the shop selection is impressive, I unfortunately will never attend this shop ever again. Having visited almost a year ago when I was 6 months pregnant and experienced a very rude man, I put it down to someone having a bad day. However this same man, today, was incredibly rude, patronising and sneered at us. He made it clear he would rather I leave my 8 month baby outside in -1° weather because he did not want muddy pram wheels in his establishment. This was despite most of burford walking around in muddy boots! We were targeted as I noticed several others with muddy shoes who did not receive any comments. When I politely said that he didn't need to be so rude, that there was hardly any mud on the pram and what would he have us do, we were told 'i would rather you didn't come in with a muddy pram at all'. Such a shame, burford is a lovely town but this man, who said he owned the premises, ruined our whole experience and we got straight in the car with our daughter and left.
November 2022 by Ding Alingalong
This shop keeps on giving! I mean it goes back and back and several levels too. So many little sections and quality brands. But quality brands with quality prices. You'll find something, or treat yourself.
November 2022 by Robert Jones
Good range and we'll stocked A must to visit when in the Cotswolds
November 2022 by GIL BAGNALL
Very nice shop it is sooooo big it felt like I walked all my steps in a few minutes.Great selection of clothes and some sale items.
November 2022 by GILBERT BAGNALL
Thus shop is massive especially if you go looking for the mens department good job I could follow the arrows on the floor.Great selection of clothes and shirts
November 2021 by Conner Matthews
The staff cannot do enough to help, very welcoming.
November 2021 by Charles Smith
Fast online service throughout
November 2020 by Shahla Esfandiary
I love their shirts made with Liberty fabrics! Hope I can order online as I live in California!
November 2020 by Jon Whitton
Probably one of the best country outfitters I have ever visited. You wont be disappointed
