March 2024 by Hannah Louise
If I could give this place ZERO STARS then I would. They have hardly anything in place for those who struggle with mobility - the spa is hardly a spa, plus you have to walk up a steep flight of stairs to get there which anyone with mobility issues would struggle with or wouldn?t be able to do. They put us up on the top floor which again there was no lift too and you had to walk up a steep flight of stairs which my mum struggled with due to mobility. I wouldn?t recommend staying here at all. The website is very misleading and wasn?t what it made out it was.
March 2024 by Sameer Phatak
Had a fabulous stay at the property. They have ample car parking and is located close to a couple of departmental stores.Rooms and other facilities are top notch.
March 2024 by C. Rodo (Chuck)
Stayed here for one night in our road trip through North and South Devon. Rooms are spacious and well maintained. The property itself seems stunning with the golf courses all
February 2024 by Bamboo Shadow
Good venue, came here for the golf. The course is good, the food is good and the staff are attentive.
February 2024 by luke carmad
Great room, a big size and lovely bathroom however air con didn?t
February 2024 by Fobby
Stayed for 1 night, normally stay in other well known branded hotel in town, however this was so much better and at a much better price. Stayed out of season, but you can tell the resort is set up for longer terms stays than just the odd night. Load of parking, reception could be better signposted as tricky to find at night on first visit.
February 2024 by Elisha Holder
My husband and I got married here in August 2022 and we still can't get over how exceptional it was. The staff, service, food, venue, views and so much more was absolutely amazing. We had tiger prawns and crayfish for starters, lamb shank for the main and it was the best we have ever tried and for dessert we had chocolate fondant served with ice-cream which again was incredible. Best wedding food we could have dreamed of. The staff made our day so special and really looked after us from the very beginning of the process to the end. We don't often write reviews but if you're wondering whether you should get married here, go for it as you would not regret choosing this venue. Thank you again for such a wonderful day, we still can't get over it.
January 2024 by Caroline Winton
We had a Christmas party last night there. The room we were in wasn't laid out very well and if you sat where the main pathway was you kept getting knocked by staff serving. The turkey was not cooked. It was absolutely raw underneath, they offered another but to be honest it put me off. My husband had salmon and the lemon wedge that came with it looked like it had been sucked. They said this was because it had been "marinated'..., never seen a lemon look like that! The room however was lovely, view nice. Had cereal for breakfast as my stomach was suffering from the raw turkey. No offer of anything from them to say sorry so we will see how many people come away with food poisoning! They had a few parties on last night so obviously couldn't cope with ghe amount of food but that is no excuse excuse raw food. They should have immediately removed ALL turkey dishes that had been given out but failed to do this so whether there will be a breakout of food poisoning who knows.Rooms: Bed a touch hard but ok, shower and bathroom nice. Good view.
January 2024 by Mike Williams
We had a voucher for Christmas that we?d booked and used today , the actual treatment was spot on , very relaxing.The facility is advertised as a hotel and SPA ! There is no spa, our treatments lasted 1.5HRS each , there was only 1 girl carrying these out , so as a couple the other has to just sit in the bar alone waiting for their turn.It should be advertised as a hotel that can offer treatments!!!!!
January 2024 by Jacqueline
Booked two Junior suites for a stay with my friend. Unfortunately I fell ill and we could not stay. The hotel were extremely inflexible, unwilling to do anything to help us or let us change the date (we even offered for them to pick a new date that we would exchange it for) they just took the money for the entire stay and ran. Extremely disappointing - particularly when it was due to illness. I always think you can tell a lot about a business when put to the test in times of customer need. Do not recommend.
January 2024 by Amber Cook
Stayed here for 1 night with my boyfriend for my birthday and the reception lady was absolutely amazing, so friendly and helpful with telling us where things were as it?s quite a big area! I put in the special requests that it was my birthday and received a card and a free drinks token with my room being upgraded to a super room which was lovely, clean and spacious with a balcony.Unfortunately the room was very hot as no AC but managed to use the fan and turn the radiators down which worked. I wouldn?t trust the water out of the taps though for drinking straight as it came out very merky.Only downside was the restaurant and staff. On the room leaflet it stated that last seating for dinner was 9pm so we called around 8:15 and asked if there was any space for a table for two which was accepted. Got to the restaurant and the two members of staff were very rude and dismissive of us and were almost acting as if it was our fault / we were an inconvenience. We were told we could have mains only which would be £20 each not including drinks and there were only 4/5 options two of which were just burgers. Ended up leaving and going to a kebab van down the road as we felt quite uncomfortable around the staff members (which we got two whole excellent meals for £22).Overall a nice hotel, overpriced for what it is but the star of the place is the lady on reception which I can?t thank enough for making our stay lovely!
January 2024 by Rachael Taylor
Was here visiting and I booked a spa treatment with Chantel, and I must say it was probably the best treatment I?d ever had and I am a regular spa goer! If I?m ever in the area I will be coming back.Noteworthy details: Excellent spa treatments!
January 2024 by Cerrys Wakefield
Room was clean, bed comfortable. Very modern bathroom & bed but furniture was older and had scratches. Staff were friendly.Our bathroom window opened out onto the balcony for the next room over which didn't bother us in winter but can imagine this would be an issue in summer when the balcony is in use.
December 2023 by Jeanne Hamer
I had the best spa treatment ever with Chantel so much so I?ll be back in the UK next summer and booking several treatments.She is sooooo
December 2023 by Becca
Lovely place, gorgeous room and lovely staff! Couldn't recommend more for the price it was beyond perfect. Upgraded to a studio for five pound extra and it was huge, the bed was so comfy the kitchen massive and well stocked with utensils etc, lovely garden view, bountiful amounts of parking and really welcoming staff to top it all off.
