January 2024 by bb asdasdasdasd
Useless company. Always out of stock of products sold online as in stock, wait until late in the day to tell you they won't be delivering what they sold. Pathetic service.
October 2023 by Kari
I had a design consultation with Sandra Chilmanowicz. She was very knowledgable, friendly and came up with a great design. She made a process I was unfamiliar with very clear and actually quite fun. I recommend the Wickes design service!
October 2023 by H Hindi
Great branch. Most DIY items are found and I prefer it to alternatives nearby as they simply don?t stock most items
October 2023 by Jay
Have used the store occasionally for years and always found what I wanted and always found the staff to be rude and no help. Maybe Wicks are rubbish to work for or they don't care about customer service.
October 2023 by Properscran
Can't fault the breakfast stick , it's bloody huge , cheap as for the amount of proteins in ya sarnie, can't understand why the manager never smiles bit, hey ho
July 2023 by Richard Johnson
I made a concrete product delivery today at your store and was amazed how professionally I was treated as soon as I arrived . A gentleman waved me in shut the gate behind me as i turned around , H/S was fantastic at a very high level. And your female flt driver was absolutely fantastic at doing her job . Your yard at Bicester is with no doubt the cleanest I've seen .Well done to all involved
June 2023 by John Griffiths
Stopped in here in a rush to pick up an electric screwdriver. Good range in stock. Big thank you to Ellie who noticed I was in a rush and stopped what she was doing to open a toll for me. Great service!
June 2023 by Leslie Ryan
Bought 2 bags of no grow block paving sand at £14 per bag. Wast of money. All lumps. Went to amazon in the end. Perfect.
June 2023 by Andrew North
Good well stocked shop . Unfortunately the staff were very rude abrupt and uninterested.
May 2023 by Ian Womack
Huge queue, only one till open, no attempt to open another. Prepare for a long wait
April 2023 by Rockwood Garden Studios
We have been frequent customers of Wickes in Rockwood, and we are always impressed with their excellent service and product selection. The staff is friendly and knowledgeable, and the store is well-organized, making it easy to find what we need for our home improvement projects.The quality of the products we have purchased from Wickes has consistently met our expectations in terms of durability and performance. With a wide range of options available, we have found solutions for different budgets and styles.The convenience of the Rockwood location, with ample parking and easy accessibility, makes Wickes our go-to choice for home improvement needs. We appreciate the exceptional customer service and product quality we consistently receive from Wickes, and we will continue to rely on them for our DIY projects. Highly recommended!
April 2023 by Chris Abraham
Ordered two graphite lights, both had been opened and replaced with silver lights and resealed. So clearly been done by Wickes. No answer to phone calls.
April 2023 by Rockwood Garden Studios Ltd
We have been frequent customers of Wickes in all the towns we install in, and we are always impressed with their excellent service and product selection. The staff is friendly and knowledgeable, and the store is well-organized, making it easy to find what we need for our home improvement projects.The quality of the products we have purchased from Wickes has consistently met our expectations in terms of durability and performance. With a wide range of options available, we have found solutions for different budgets and styles.The convenience of every Wickes store is amazing, with ample parking and easy accessibility, makes Wickes our go-to choice for home improvement needs. We appreciate the exceptional customer service and product quality we consistently receive from Wickes, and we will continue to rely on them for our building needs. Highly recommended!
February 2023 by Richard Sawyer
Bought some damaged ( but only where it was strapped onto the pallet), plasterboard and was really pleased with the cost and friendly polite service received today.
January 2023 by Timothy McGill
On 10th December 2022, we ordered & paid for 14m2 of tiles from Wickes in Bicester. They confirmed they were in stock & delivery was scheduled for the 06th January 2023. On the 05th of January, we received a txt to confirm delivery between 0800 & 1300 hrs on the 06th January. On the 06th of January at 0730 hrs txt received stating your delivery has been collected & is on its way. We accessed a link to see the vans' progress. Next txt received at 0816 hrs read"Hi, your Wickes order had been delivered has been signed for by nothing to deliver."Nothing had arrived at our house. We phoned Wickes & were told the tiles were out of stock & someone would call us back. Eventually, Amanda did call back to say the tiles were in stock but had not been put on the van & would be delivered tomorrow the 07th January between 1000 & 1500 hrs. January 07th at 0800 hrs txt received to say your order is on its way. The delivery arrived at approx 0845 hrs. The delivery driver was excellent, and he put the tiles where I asked in the garage.The moral of this tale is if you can buy the product from somewhere other than Wickes do so. If you can not put what you have bought in your car, borrow or hire a van, do not get it delivered by Wickes.
