September 2025 by Fiaz Choudhary
Friendly, attentive and knowledgeable staff. Very helpful in choosing my specs.
September 2025 by clare page
Had a great experience, you should be very proud of the staff at Bicester , very helpful and friendly
September 2025 by EM176
Excellent and friendly service, well recommended.
September 2025 by Emma Cooper
Phoned yesterday 22/9/9/21 and spoke to Lauren, I explained what my gp had said, so waited for a call back! Booked in the same day @2.50p.m for a mex appointment, was seen by the optician and was out in 15 mins, great customer service, friendly staff as always
August 2025 by Lara Green
Great service from Amber and Michelle. Happy to recommend
August 2025 by George Simmons
Incredibly helpful and friendly team dedicated to finding me the best price. Thank you!
February 2024 by Deborah Standley
Wonderful customer service and incredibly friendly staff.Nothing is or was too much trouble even when I spent ages choosing new framesHighly recommend
January 2024 by Garry Potter
Both my wife and I recently had new glasses from Vision Express Bicester. We both had Varifocal and Transition lenses. I also had a pair of sunglasses that are Varifocal and Polarised. I need to point out firstly that the staff were all fantastic and were both professional and knowledgeable. We both had some issues with the glasses initially, but they were sorted out quickly and efficiently with no quibble. The reason for the 4 stars is the cost. I do realise that the company is competitively pricing, but it is still an awful lot of money and any other company would have lost that star too. Well done Bicester team, amazing service.
January 2024 by Graham Lange
Thank you for such great service this afternoon, a superb customer experience!
December 2023 by N U
My recent visit to Vision Express in Bicester stands out as one of the most pleasant and informative optician appointments I've had in my two decades of wearing glasses.Tham, the optician who conducted my eye exam, was exceptional. He took the time to thoroughly explain each step of the examination, clearly explaining what he was doing and why, and patiently answering any questions I had. His expertise and care were evident in his detailed explanations of my vision condition and the various lens options available.
October 2023 by ujani sen
I have visited this store a number of times. Staff are always friendly and patient. I cannot thank them enough for their patience with me. They always go that extra mile to meet my particular needs and make me feel confident about my vision.Thank you Vision Express and thanks to your staff in Bicester.
October 2023 by Simon Fisher
Nice calm and pleasant service, everything explained and so nice about my son sitting on the computer playing about, I fully recommend this branch
October 2023 by Marlon Stevens
Had an eye test the person who did it was very friendly and reassured me there was nothing to worry about and was well looked after found my perfect pair of glasses can't wait to get them so can see things clearly again thank you vision express for looking after me
October 2023 by Bill Howson
Ordered a pair of glass and they took over three weeks to make them. Pathetic service, lousy excuses, didn't fulfill our wishes, I would give them zero stars if that was an option
August 2023 by keith elrington
My visit to Vision Express was very friendly and very Professional. I will promote them and use them again.
