February 2024 by Hollow Hat
Really helpful staff thank you, not sure the jeans I bought were ever £90-£100 each (2 for £50 offer in store)... Feel same as super market jeans.
February 2024 by Lynne Harris
Loved shoppin there and great bargains
February 2024 by Nikoletta Chardaloupa
Small place for Bicester. But has some variety. Prices a bit on the expensive for an outlet.
January 2024 by A B
Best Timberland store I've visited so far. The staff are lovely. A very special shout out to a lovely lady that served me and my sister. Her name was Oli. So patient with all the customers. Even some rude ones. And a lovely smile. Thank you so much. Bless you. Thanks fir all your help and running around. ????
December 2023 by Moe Lester
Good selection of Shoes and other items of clothing. absolutely class!
December 2023 by Junnaid Aboobaker
Only good at black friday
December 2023 by Gary Jelks
Staff were friendly and helpful.Lots of choices with decent discounts.10% off when you join their community
December 2023 by sleepysushi
EXTREMELY RACIST STAFF MEMBERS AT THIS STORE.I am a 25 y/o Singaporean Chinese, Female, and I felt absolutely disgusted here when I visited the store on 8 December 2023, around 2pm. I was not served for ages while every other white customer was tended to. I signalled a lady near the cashier and she shook her head, then gave an unrecognisable signal. I smiled anyway, to be polite.Thereafter, when I wanted to pay, the same lady and another female started sniggering at me, making fake coughing sounds and laughing. Only when I looked at them in the eye did one of them step forward to the cashier. The sniggering continued. Hurt and indignant, I said I changed my mind. I left after giving them a pointed look. I wish I could have said more at that point but I did not wish to cause a scene.Honestly, no ?good deal? is worth stomaching racism. I hope that no one else encounters the same problem as me but that can only happen if management steps in. Till then, I?m not supporting this store and you shouldn?t too.
November 2023 by Antoni Lecko
Always busy, good choice of stores
November 2023 by Sara Samavati
Reasonable price with excellent customer service
November 2023 by Jay Kay
I had a rather disheartening experience at the Timberland store in Bicester Village. Ben initially impressed with excellent customer service, offering a 30% discount on boots and suggesting I return the next day at 1 pm. However, the following day, things took a turn.Upon arriving at 12:50 pm, the blonde lady at the till, seemingly unaware of Ben?s arrangement, made the situation uncomfortable. She questioned Ben?s reservation, went to speak with him, and returned claiming he knew nothing about it. To my relief, a colleague from the previous day vouched for me.The revelation that the gentleman who served me was named ?Benji? added to the confusion. The lady then shared, almost unnecessarily, that Benji tends to arrive one minute before his shift, an awkward detail for me as a customer. She further informed me that staff typically receive a 30% discount, not customers.Eventually, Benji and the manager, Graeme, confirmed that a 20% discount arrangement could be met, but the lady publicly criticised Benji, stating that only because he offered the discount would it be honoured and that he was now getting told off by the manager. This public reprimand, involving customers in internal matters, left me dismayed, feeling as though I should be grateful for the discount.The incident overshadowed what should have been a simple shopping experience. I express my disappointment and wish Benji the professionalism he deserves.
November 2023 by Yigal Raymond
Too expensive for an outlet store. I bought a pair of really nice boots last time, for £50. Their prices here were double and more.
October 2023 by John Clarke
Great prices and the staff are really helpful and friendly. Very impressed
September 2023 by Z hussain
Was helped by Roberto when I visited the store last week. Excellent customer service was very helpful and put some extra holes in my sandles for my comfort. Went above and beyond. Very pleased with the service - Roberto is a credit to the team.
September 2023 by Helena Ralston
Disappointed didn't have alot of items in stock.
