November 2023 by MomoBaz
Every time I've been to this particular store the staff have been rude and with little effort for customer service. I also saw them be incredibly unhelpful and rude to other customers - for no reason other than asking if they stocked something, so clearly it's just their normal way of serving customers. It's just not a pleasant experience to shop there, so will avoid this particular branch in future.
September 2023 by Claire Steele
I am over the moon with the service and help and friendly staff
September 2023 by natalie so
Nothing beat the services at this store because they provided the worst ever sports gears shopping experience in my life. I would have bought one more pair if they had provided decent services. Yet, their "I don't give a damn" attitude just make me want to leave the store after I got the right pair for my son. I would not go there again, though there is a wide range of products.
September 2023 by Cory Johnson
Non helpful staff (and I don't blame them given the pittance they're paid). A shop of last resort.
August 2023 by Jack East
I got kicked out for putting a weight in the right place but accidentally dropped two
March 2023 by William Oke
Good store but rude staff. You get the impression that you?re bothering them.
March 2023 by Julian Keen
Very clean and tidy shop in loads of members of staff to help you if you need some stuff up stairs that there's there's a staircase that goes up stairs and it's all lovely tidy and clean
February 2023 by Jose Sales
I wanted to switch some football boots because they were the wrong size. I wasn't allowed to because I didn't keep the box, even though they were intact and I had the receipt. I wanted to switch size. They could have kept the box of the other pair. It's literally just a label saying the size that they can print again. Never going to SD again, I'm not up for these petty rules. Also, don't bother calling them because they don't pick up phone calls.
February 2023 by Brian McCann
Unfortunately a big change in Sports Direct Bicester. Only 3 members of staff in today, a manager on his mobile, very obviously on a private call, and 2 junior members in a separate huddle. We wanted help with a couple of questions and getting any engagement was like drawing blood from a stone. Just a shame as we came out without buying a single item.Sports Direct are asper, however I would like to mention the lady who regularly man's the till upstairs. I don't know her name but she wears glasses and has long dreadlocks. She is always very pleaseant as well as being knowledgeable about all the different store/till processes and the stock in the store. A credit to SD.
January 2023 by Jane Pollard
Lady upstairs was very helpful and pleasant, bought jacket and walking boots.
December 2022 by Rhian J. Owen
Asked member of staff for my son's shoe size, was told they had it and he would grab it. Was waiting over 15 minutes for the shoes. Whilst waiting a customer near to me asked for their size in the shoe and the member off staff snapped back "you mean can you get this size PLEASE". Very rude and unnecessary.
September 2022 by Usman Khalid
Bad experience with the staff. Asked the support staff to assist with getting the right size. The young support staff covering the kids football shoes section showed a rack of 15 boxes and told my son to search through the rack yourself. When asked again to assist with the shoe size the support staff simply said it?s not available. Very unprofessional and rude. I would not go to this branch again. Even a single star won?t do justice with this experience. Sadly there isn?t even a customer complaint centre. Hope no one has to experience such a rude attitude.
September 2022 by Sky Travel
The lady with tatoo and long hair was very lack of manner and racist. Not a happy experience Shopping here. And i doubt she just said no size to The customer before check them out.
June 2022 by tony king
Usually an ok experience shopping here. Recently, I have had to do more shopping online because the stock is usually wrong size, colour or fit. Also, I feel that the staff have become arrogant, dismissive and lazy recently. It is not a pleasant experience to shop here.
April 2022 by Umendra Singh
Good shop for affordable sports shopping. Compared to other sports direct staff, this one is slight more friendly. But generally sports direct is 'help your self'
