December 2023 by Ilija Djujic
I generally place orders online then collect it from my local store, on the odd occasion where I'm not sure on exactly what I need I've always found the staff too be very helpful in making sure I make the correct purchaseIf you place the order online for collection I would recommend installing their app as you can tap the ready to collect tab when you pull up outside the store then someone will go and pick the item which definitely speeds up the process
May 2023 by Julia Lawrence
The Bicester store is fantastic. The staff are super friendly and really helpful. Big shout out to Richard too ? thanks for being welcoming
February 2023 by Victoria C
We came in not quite sure what type of screw we were looking for, and the person behind the counter was so helpful and friendly! He got multiple types of screws out for us to try and helped us find the correct one. He wasn't wearing a name tag but it was 12:00 on Saturday and he had a ponytail - he was fantastic!
November 2022 by Shawn Howlett
Some screwfix stores are better than others. I can't fault the Bicester store good service and organised.Sorted out my refund straight away and funds returned to my bank account within 2 hours and that was via PayPal. Thanks.
November 2022 by Clint Tims
Constantly getting given products that are/have been opened.
March 2022 by Jose T
Cameroon is being amazing with the help he provided. He went out of his way to help me find the right screw for my e scooter.Thank youI will come back for sure
March 2022 by Tunnelliner. 47
Screwfix is always a good service, particularly like click & Collect, I use lots of different branches all over the UK and I haven't been in a bad one yet.??
February 2022 by Dave Sykes
Slow service today and mixed up order also then started serving someone else halfway through collectionnormally good service
January 2022 by Steve Provis
Great choice of tools and trade goods for building and repairing. Staff are excellent and the service is fast
January 2022 by Chris Brockis
A small pick up area but well managed for covid. I use click and collect and goods usually ready very quickly.
December 2021 by Chris Foulkes
Annoyed.. firstly got signalled by a hand gesture to approach the till. Secondly couldn't or wouldn't advise on my product query. Instead gave me a product catalogue and said I can take it home..... what??!! wasn't even interested in helping me narrow down what page to find the product i was looking for. Had my 3 year old with me so pretty unimpressed with the service.
October 2021 by William Parker
Pauline at screwfix bicester made the whole experience a happy one for a DIYer like myself using her extensive product knowledge helped me find the the best parts and tools for the job in hand even I tool I ordered came next day couldn't ask for better customer service
July 2021 by Jim Dyer
Friendly staff who get to know you if you pop in often enough. Quick and easy service making it a go-to place to pick up supplies as you can get back and get on with the job at hand. Free parking outside the store so you can easily pull up and load purchases
July 2021 by Steve The Techy
View the goods online, if they have then in stock, you can go an immediately pick them up. Not in stock, and their website will let you know the stock levels at a particular branch before you order, you can still place the order, and have the item in the next couple of days.I have taken to ordering items as I need them, then going to pick up several orders at a time when the need arises. Their system copes with just the one order number and they come back with all the orders. Clever.COVID 19, even better, excellent service, short queue outside and very quick processing of order. Plenty of parking at the Bicester collection point. Thank you do much for an excellent choice and good selection. I won't be using anyone else.
July 2021 by James Brown
Was good, for some reason they're not restocking any tools or even alternatives I need for months and when I phoned customer services the grumpy operator started talking to someone else and put the phone down before I finished asking which store had what I was after.
