October 2023 by Moshe Franco (hoxtonist)
Really nice clothes very reasonably priced and excellent customer service.
July 2023 by Ryan Norris
Ben the manger was very helpful and nice great shop
June 2023 by Gemma Vine
Visited today with my husband and baby in the pushchair. Im nervous to go in stores with the baby and some don?t have much room for the pushchair. We couldn?t have been made to feel more welcome at Reiss. The female sales assistant on the front was so friendly and helpful and the lady on the fitting room was the same. She helped me fasten a dress & gave me a pair of shoes to try on with it. Told me the options to order it in etc.Keep up the good work ladies and thanks for a lovely shopping experience.
June 2023 by Hazel
Amy managed to help me find the perfect outfit while juggling multiple customers. She went above and beyond to assist me and it made my experience in store a 10/10. She was friendly and professional. Will definitely be coming back!
May 2023 by James Hessel
Exceptional, attentive, professional, friendly happy service. Bought a stunning jacket and a couple of shirts. Keep up the good work and the beautiful clothes.
February 2023 by K CHAN
Good lady clothing shop
January 2023 by Suraj Kumar
Generally classy items. Sizing is not always quite perfect but occasionally hits the spot.
January 2023 by Denise Burke
Great choice helpful staff and most of all excellent prices
January 2023 by Kwh Cham
Cannot find any special in the outlet
October 2022 by A Cheung
is the phone number actually working? I have called 20 times since the afternoon but no one responding??
October 2022 by Mads Cordt Gyldenkærne
Terrible experience shopping in Reiss' Bicester village outlet. I live in Denmark and we were in the village shopping clothes. Bought a bunch of items in Reiss including a number of sweaters. Arriving back in Denmark, we discovered that several of our sweaters were in size SMALL although they were actually labelled MEDIUM incorrectly. I contacted the store by phone politely requesting an address to return the sweaters and get a refund, but they were not willing to provide me any help or address whatsoever.
April 2022 by Gary Jelks
I always manage to find a bargain each time I come. This time it was a suit.Staff were very friendly and helpful.They helped when I needed it and their service when paying was exceptional.Can't wait to come back.
December 2021 by David Gruber
Not my style but could be good for you.
November 2021 by Aman Sandhu
Poor experience, I was really excited and used the virtual experience to order 3 items and to be delivered to the chosen address. However I was forced to pay for the items last Friday in order to receive them before my holiday. After chasing and chasing Reiss and also sending several messages to their business what?s app number no one has bothered to contact me. Once again this is very poor service, clearly the staff could see me messaging and asking for a call back but chose to ignore it. Eventually someone called and told me that my order won?t be delivered to me due to having issues with the carrier.What I find so hard to believe is no one bothered to call me and update with what was going on even after I chased the store. I had made it very clear if you can?t fulfil this order by my fly out date please don?t process it. I was told it?s fine as long as I pay on the Friday. When I eventually managed to get hold of someone the sales staff and manager didn?t seem to bothered and even telling them that they have messed up my holiday and now left me in stress due to me now having to find alternative clothes one day before I leave for my holiday. All they could say is sorry and will process refund like they?re doing me a favour. Rude manager and staff who don?t have the decency to call customer to let them know. Poor virtual experience and rude manager. Please be aware that this service isn?t really reliable!!! Will report to head office due to the bad experience and left me in the dark with no updates other then saying sorry. Sorry isn?t good enough.
October 2021 by Stuart Roberts
Very helpful staff, not pushy, helpful
