February 2024 by Karl Cowling
Easy ordering. Good prices and did everything that they promised. Thankyou
December 2023 by Jason Palmer
Great customer service
October 2023 by Frederick Nobbs
As usual, excellent service with knowledgeable staff who know what they are doing. Highley recommended. Thank you.
June 2023 by Geoff Foster
Great service from O'Gorman's today. Sensible advice in store and a new washing machine delivered to my home within a couple of hours. Many thanks.
April 2023 by Jacqui Cuff
Thank you to the team at O' Gormans, for helpful and prompt response, when I needed to replace an electric cooker at short notice. I wanted to find a local supplier but was unable to get to the shop. I phoned and spoke to Pauline (2), who answered all my questions and helped me decide which electric cooker was most suitable. The cooker was delivered and connected in good time. I was given advice and tips on the use of the cooker during the installation. The price was certainly competitive to less local and online suppliers and I doubt I would have received the same level of service.
October 2022 by Mie McLaughlin
Best place to buy your electrical goods. I popped into O?Gormans in Bicester. I wanted to buy a freezer and had spoken to quite a few people who had recommended them. I had an idea which freezer I wanted but wasn?t 100% sure if it was the correct choice. I was given excellent advice and any questions I had was respectfully answered. The freezer was delivered by Mike who couldn?t have been more helpful. Unpacked and placed the freezer where I wanted it as well as adjusted the ?feet? making sure it was secure and levelled. Also need to mention (both) Pauline(s) as they both treated me with understanding and respect. Thank you. Would definitely recommend this business/shop.
October 2022 by Sandra Nichols
Just had my new fridge freezer delivered by Mike 1st class service would highly recommend 5 stars plus
September 2022 by melbewley
Yet again great, fast, friendly service from O?Gormans, Bicester. I needed a new washing machine and popped into the shop. Chose the one I wanted and arranged delivery. There were a few minor issues with the installation, which were sorted quickly and efficiently. Have to give a special mention to Mike and Pauline 2 for their assistance and going above and beyond. Thanks guys! Would always use/recommend this business.
September 2021 by Helen Jackson
Very good prices, excellent product knowledge and customer service. Recommend over bigger shops like Curry's for sure!
July 2021 by Jackie Chandler-Oatts
I needed a fridge with icebox 55cm width. It's 30c outside. I rang in the morning they had what I wanted and although fully booked they delivered before the end of the day. Removed box and delivered to the exact location. Currys and Argos and Amazon were not able to match this local service. Would recommend this service and I feel I will more likely to go to them in future. Big thanks
July 2021 by Sebastian Moc
Nothing but very bad experience with this business, they are selling fake stock on the website!! I have bought expensive dishwasher Neff S517T80D6E From them to only find out that they have sold out them 2 days after purchase! Now I am waiting for refund and only God will know when I will get my £1019 back. £979 for dishwasher and £40 for delivery! Avoid, avoid, avoid. It?s better to go to bigger companies who manage stock properly and not lure customers with fake products! If I could give 0 stars I would!Nothing will be retracted, online systems aka websites works on automated stock count, if product is sold, stock count is deducted by 1 or by the quantity selected by the customer. So if you sell 1 dishwasher out of 1 you have no stock and website will tell you that. As of 14:28 today 28/12/2020 you still have this product for sale on your website! This is so called FAKE STOCK to lure customers to your website. I can email you link and screen video of your product being listed for sale at this very moment!
July 2021 by DuncanW-106
Ordered a new tumble drier, it arrived at 8am on the day and date as promised, a good price, and perfect condition. Pleased with the service, I decided to order a new dishwasher on the same day, and it was delivered by 2pm - unbelievable! Both old units were taken away for a charge of £15 each, which I think is a fair price for the convenience. I have not used O'Gormans before, but I certainly will in the future. The service they offer is way beyond what you would expect from any of the major retailers - well done!
July 2021 by AlexK-299
My fridge freezer died overnight so popped into the shop in the morning, a quick phone call shortly after to confirm measurements and within a couple of hours of my first visit I had a new fridge freezer in my kitchen. Amazing service!
April 2021 by Tim Naidu
Last October we had to replace my daughter's washing machine at her flat which she had just rented out. O'Gorman Bicester shop responded immediately and delivered replacement as required.This time we had to replace our own integrated washing machine, tumble dryer and dishwasher. Once again we approached O'Gorman but despite every effort by the shop team, integrated units were impossible to obtain and we decided to revert to freestanding with installation by their team.Units delivered as agreed and despite some difficulties installing within the integrated spaces this was completed speedily and the old units disposed.Once again proves the advantage of using a local business.
March 2021 by simon fletcher
I rang to check they were open as I wanted advice on a series of items I have now just purchased from AO for £7800. The guy in the Kidlington shop was unhelpful refused to give me any details or could not comment on questions regarding items on website which I assumed being independent and advertising for sale they would have knowledge of. Due to Covid I had to stand in the street and talk through an open door which is understandable, however the guy retreated further and further into the shop insisting I re apply my mask even though I was technically standing outside (in the rain ) on there pavement so had no need to wear a mask. I explained I was hard of hearing and couldn't hear what he was saying,(basically there was nothing positive to hear anyway) and was basically told to go away ! I drove from Stow to see these people total waste of my time, I am pleased they didn't get my money, utter rubbish and rude service by the guy with the beard...AVOID AT ALL COST ...DREADFUL..
