September 2023 by Luke Rowbotham
The staff were Very helpful and knowledgeable. Great service all round. 5 STARS
July 2023 by Tracey Greyvenstein
The salesman was super friendly, but I was disappointed that even though I was the client, the salesman deferred to my daughter-in-law. I am elderly and have a walker but that doesn't mean that I am not 'all there'. Perhaps staff training might include bias as part of the curriculum.
June 2023 by Mark Edwards
Shaun was very helpful and informative. Great service.
May 2023 by Gaz
Purchased wardrobe almost one year ago and issues still not being sorted! I?m still left with a damaged wardrobe!The contracted delivery company you have is disgraceful! They have failed to deliver the parts on the day delivery was booked!I was promised a delivery yesterday 04/05/2023 which didn't happen again and nobody bothered to even give us a call to let us know!I spent whole day indoors waiting! This is not the first time it has happened to me! This is the third time they have failed to deliver the parts and I have had to take days off from work to be home waiting for the deliveries!Benson for Beds, can you please tell me:- Who will cover my costs (I had to take 3 days off from work and your delivery never turned up)I have all the proofs that deliveries were booked and not turned up!
April 2023 by Christopher Berry
Very helpful and efficient staff. Customer service is superb.
October 2022 by Trudi Hughes
Michael was very welcoming and gave me good and honest advice as to what to go for within my budget and found a mattress the same day great member of the teamDelivery wasn?t great it was meant to arrive between 12pm and 6pm when it arrived at 9:15 am with only a 5 minute call before hand I wasn?t too impressed luckily someone was at home and awake as I was at work but was going to come home for 12pm, the delivery guys were really loud as it woke people in my house up and they work shifts.If it?s going to arrive early that?s fine but message or call at least an hour before you deliver it please.
October 2022 by Darren Bull
Perfect score for a change - A company who managed to live up to thier promises and deliver and deliver with a huge smile at that. Cant not fault a single thing! (Well maybe my partner snoring for the first 4hrs in our new bed) zzzzzzzzzzzzzzzzzz
September 2022 by Kelly Bean
Visited Benson for beds for a mattress for our daughter. Michael was very helpful and informative. I did not feel pressurised which if I am honest I thought I probably would be from previous experiences with other bed stores. I returned to the store to order a mattress and was glad to see Michael was working. Again he was helpful, knowledgeable and funny as well. The whole experience was fab. Thank you.
June 2022 by Chloe Gibbons
Michael approached me and my partner whilst looking for a new bed & mattress and showed amazing customer service which made the whole process of buying so much easier. Guidance was given the whole way through without making us feel forced into buying, which we personally loved. Would definitely recommend.
March 2022 by Jay Chapman
Customer service was amazing! Friendly and so helpful! Answered all my questions and gave useful info for a first time buyer. Lovely and talkative to put me at ease. Store was laid out clearly and was easy to navigate to find the right combination. The sleep pro gave me valuable insight into my pressure points as to what comfort rating was best.
February 2022 by joanna ?Puffer mad? bradford
Mike was excellent he went through the best mattress for our daughrer explaining everything clearly so she understood then helped with best bed for her . The whole experience for her was made totally enjoyable and easy if I could give Mike 10 stars I would 100% would recommend Bensons for beds.
February 2022 by Sherrell Perkin
Very friendly and knowledgeable staff member. Slightly limited options in store - but we came away with what we wanted.
January 2022 by Nikki richard
Have just bought the best bed I?ve ever had !Michael was so helpful. He knows everything about beds and understood what we were looking for. He as very helpful but never pressurised us into buying. Bensons for beds should be very proud I have him working for them.Very happy with our bed and the 5 * service we received. Thank you Michael for you professional help and advice.
January 2022 by Mat Hammond
There was a guy named Mike who was very helpful indeed. We were able to walk out of the shop with precisely what we needed.
January 2022 by Sharon Lesley Nix
how helpfull and knowledgeable the gentle was and not pushing to sell anything
