July 2023 by Lotte Ascott
Unfortunately having to give this rating for the post office service within WHSmith. Really really unhelpful lady on the desk. Asked for a driving licence renewal form and the lady said you're talking foreign to me I don't know what you want. She had a quick flick through some of the forms and the said she didn't have any. No suggestion of where else to collect one. I suppose at least I was lucky it was open at that point as very regularly picks and chooses when they open.
April 2023 by Maurice Lyte
Mainly go here as the post office is located inside.
July 2022 by Dee Oliver
A once great store now awful. magazines you regularly buy are often not stock on a whim. I've now incomplete collections due to this. Banbury store the worst, manager won't even let me pre order and pay in advance.
August 2021 by D. Oliver
Awful store. Cancelled 4 magazines I regularly buy just because the manager decided to. Asked to reserve order them was told they couldn't do that either.
July 2021 by Tim Patmore
One of my favourite shops to hang out in when in Banbury.Lots of books, stationery, magazines, and other kit to keep you entertained and really spacious.
January 2020 by Ken Willans
Now it houses the post office timing your visit is essential if you are in a hurry, queues to post office and tills can get rather long especially post office
January 2020 by Leanne
Grest range of quality stationary and books with added ease of post office in the shop.
January 2020 by Thomas French
Not very wheelchair friendly if you're getting books and want cards or stationary you have to go out the shop round the corner and in the other door
January 2020 by Fran Roberts
Cramped, oppressive, and customer service does not exist. Try to go around with a baby in a pushchair is nearly impossible. AVOID IF YOU CAN.
January 2020 by Laurence T
Convenient central location for main post office services with a bewildering range of special interest magazines.
January 2020 by stella ofarrell
No review necessary. The name sells itself.However on this occasion i was visiting the post office within.
January 2020 by Rachel Kelly
It was very busy when I visited and there were very few staff visible. Long queues for the tills with no one being directed to the self service checkouts in the corner. The shelves are very close together making navigating the store difficult especially when it's busy. The envelopes I bought seemed expensive (over £3 for 10) but I didn't have time to look elsewhere. I would avoid in the future.
September 2019 by Mr Sayin
The post office in the Wh Smiths has abysmal service. Always take ages for a staff member to come to override the self service which defeats the purpose of someone going to self service and getting out quickly. I've had to wait 20minutes for a staff memeber to come and scan it so that I could finish my transaction. Also the chubby short haired blonde lady with the glasses at the post office is extremely rude and should not be working there as she has an issue serving people. I believe she may be one of the managers. She needs to go from there as makes the service even worse than it already is.
July 2019 by Lonnie Thompson
Very good customer service.
June 2019 by Oliver Brough
This is actually a proper WH Smith's with loads of stationary and cards, a post office and books. Not just a chocolate and sweet seller like most other WH Smiths
