January 2024 by Phan Andy
There was a person without name plate helping with taking my new glass today. Not sure if he is a staff there as he could not consult why my new glass is significantly thicker as I chose super thin lens. I made my glass last year here and was happy and this is a back-up one that i need. Will come back for an answer. Be aware if you are served by non-qualified personnel.
December 2023 by Paul Pueschel
Excellent service throughout, from SpecSavers, Banbury
November 2023 by Tulay Massey
I purchased a few pairs here last week. The customer service provided by the wonderful lady was incredible. She was knowledgeable about the frames and understood my needs. She provided clear guidance and made my life so easy in choosing the right frames. I loved this service and came away getting exactly what I was looking for. Amazing!
November 2023 by Andy
I've purchased more than a few pairs of glasses from the Banbury store. The test of their service comes regarding after sales service which they pass with flying colours. Repairs carried out in store and never a charge. Top marks.
October 2023 by Tim Howard
Really pleased with my Vari focal sunglasses.Made such a difference especially when I was on holiday but also great for driving
October 2023 by Jane Cooke
Once again a fantastic experience at Banbury Specsavers . Everyone was friendly and helpful. I can highly recommend
October 2023 by Gelu Petrosanu
Great service and attention to the person needs.
September 2023 by Frances King
Excellent service from the audiologist! All free for me on the NHS and came out with new digital hearing aids!
August 2023 by george ellis
No problem getting seen to select new glasses, very helpful and thoughtful, when I chose my frames I was informed I could also have a second pair! So chose new sunglasses and now am the owner of both NEW glasses and sun glasses!! I can see clearly now!!! Have been a customer since they opened in Banbury, Oxon.
August 2023 by Francis Mulleady
Dreadful place, I'd avoid at all costs. Messed up my glasses last year on both the frame fitting and varifocal prescription. They're meant to change if any issues but just fobbed me off until the exchange period passed.They also treated my husband abysmally today claiming his glasses weren't bought there and that Specsavers Nothern Ireland is 'another country' with 'different specifications' in their spectacles (Part of the same UK chain actually). Manager confirmed that wasn't true but said they no longer support parts for such frames from 4 years ago.What a shambles in both cases.
August 2023 by bendigo little
Excellent service very little waiting between specialists helpful advise
August 2023 by Shivali
Very courteous and helpful staff. Did some urgent audiology and eyesight tests after my migraine changed here and was supporting throughout the process. Easy to book online, but also quite good service if seeking clarifications on the phone before you book.
August 2023 by Vivian Woodell
The staff at this busy branch are really unbelievably helpful anf thoughtful. They have on several occasions made special efforts to get glasses ready quickly for me and always give good advice.
August 2023 by Karen Mulleady
Dreadful place, I'd avoid at all costs. Messed up my glasses last year on both the frame fitting and varifocal prescription. They're meant to change if any issues but just fobbed me off until the exchange period passed.They also treated my husband abysmally today claiming his glasses weren't bought there and that Specsavers Nothern Ireland is 'another country' with 'different specifications' in their spectacles (Part of the same UK chain actually). Manager confirmed that wasn't true but said they no longer support parts for such frames from 4 years ago.What a shambles in both cases.
July 2023 by Ian Fleming
Went for the hearing treatment to have wax removed from ears. The process was simple and pain free leaving me with much better hearing.Staff explained and reassured me at all times.Cost reasonable.The method used was an alternative to syringing (something I have had done many times) and I would certainly go back and have it done again when I next suffer with excessive wax.
