March 2024 by Lynn Grant
Excellent serviceNearby activities: Lots of shoppingFood & drinks: Bowling and food
March 2024 by Robert Thurgood
Would recommend great easy to get anywhere great staff will be
February 2024 by William Ogilvie
Good location, nice rooms, friendly staff, great
February 2024 by chris parsons
Every thing was excellent. The room ideal and very clean. The staff were brilliant and the breakfast was brilliant. There were loads to in the area aswell.Rooms: Very clean and tidy.Nearby activities: The light cinema across the way was very handy for the kids with loads To do inside.Walkability: Loads to do in walking distance, the shopping arcade and town centre is right next door.Food & drinks: Breakfast was excellent and great value.
February 2024 by Graham Thomas
Very slow check in, sent to a room with somebody already in it, and in bed. Not the best service everRooms: OkNoteworthy details: Very slow check in, staff didn't seem bothered
February 2024 by Margaret Williams
This is the new canalside recently opened one. No signage in car park as to how to get to hotel. Room not available until an hour after told check in was. Room was Premier plus which was lovely but sloppy housekeeping meant items missing e.g. towels, pillowcases. See opted for 8 am breakfast. Items missing every day including yoghurts, fruit salad and others. On last day no hot food available as "equipment for cooking " broken! Really???!! I also believe in the Easter Bunny! Would give this a miss, totally chaotic and cold food, when you can get it.Intend to return to using the one at the junction 10 off the motorway in future
January 2024 by R S
Sonja and May were both very polite and pleasant to deal with fast service. The rooms here are very clean and check in was
January 2024 by Nasa Scott
There's no WiFi in the days I stayed,at all,no coffee for breakfast,no clean towels after a shower unless you collect them yourself,from reception, and take them to your rooms,noone cleaned my room throughout my stay,I stayed from 31 December 3pm to 2 January 12 pm at £116,then I extended for £196 2 January 3pm to 4th January 12pm,I kept getting coffee and milk from reception.the breakfast was in the toilet as soon as I ate it,leave well alone,order out and eat in your room.wear socks everywhere, even in bed.Noteworthy details: As above
January 2024 by Steve Dolton
Nice hotel good location. On a general point I would say the idea of the Premier plus Room is a backwards step. I expect good quality, the same quality in all the rooms. The creation of a "poor" selection is NOT a good move.
January 2024 by steve Whitmore
Rooms: Great quality
November 2023 by rob anthony
Room was in good condition.The staff were really kind and friendly.Location was brilliant. Whilst they don't have their own car park, there is a car park nice door which is really well priced for overnight stays.Also right near the shopping centre, and plenty of restaurants either opposite or very close.Would stay here again with our family
November 2023 by Pristineexternal Cleaning Services1
Came over to premier inn at Catsle Quay and Khaoula the hotel manager made me feel so welcome and explained to where I get the breakfast also the Room was so nice and cleanGood experienceThanksKal
November 2023 by Matthew Mullins
Great hotel, lovely
November 2023 by Matt Marsh Boxing Career
Very helpful staff, lovely hotel, ideal location close to the train station and close to restaurants and entertainmentRooms: Lovely rooms - clean and comfyNearby activities: Restaurants, shops, entertainmentWalkability: Easy to walk to from the stationFood & drinks: Bar is lovely with great food and lovely staff
November 2023 by Shannon Johnson
Very good bar staff and easy check
