March 2024 by Aidan Wall
Incoming rant:Out of the 800+ premier inn's in the country and i've visited over half, this one is by far the worst.Avoid this one like the plague. If you get a chance go to Buckingham Premier Inn.Each time I have been here, I have queued to check in for 40 minutes. One of the lifts has not worked for almost a year. I have actually lost count of how many times my door key has not worked.The two computer kiosks for quick check-in have never worked since I have been coming here.Don't even get me started on the restaurant. It grated me so much that I was only allowed to have a choice of 2 booking times. One at 6.15pm or the other at 8.40pm. The pictures I'm attaching are of the restaurant are from me in the restaurant still waiting for my starter at 7pm after been seated at 6.15.Breakfast.... well, there were always more than two items burnt. Continental was the only thing decent.If it wasn't for three ladies that worked there, Molly, Shana and another young lady, who helped me this morning and i can't remember her name, sorry,this place wouldn't last
March 2024 by Sonia Williams-Riley
Rooms: Clean and comfortable with everything you need.Nearby activities: The shopping centre is five minutes away.Food & drinks: We had late supper from the bar which was very nice. Good selection and service.
March 2024 by Bronda Parsons
We stayed here for I night so we could visit the British Motor museumVery convenient to the M 40Good facilities & a nice meal in the Thyme restaurant yesterday evening with good staff on duty...good choice of food too...something for everyone!Would definitely recommend this Premier InnOur only small niggle....we arrived at 15.45 yesterday & told our room wasn't ready!We had a Premier plus room & yet these rooms on the top floor seemed mostly empty....so couldn't understand why we waited to have our roomIt just seems odd...both rooms on either side of us were unoccupied!Only a tiny niggle but it seemed odd & unnecessary!!
March 2024 by Graham Atkin
Food & drinks: The food was excellent, and I had a great meal.
February 2024 by Shaun Rippington
All as expected. Very good
February 2024 by John Hurll
Rooms good but the place is organisationally somewhat dysfunctional. Checking in and getting an invoice was a nightmare. Not the staff?s fault; it seems that they have a new IT system which, of course, doesn?t work.
February 2024 by David Ager
Walkability: In town centre with all amenities. Easy walking to train and bus station.
February 2024 by Faye Long
Really helpful and accommodating staff. Lovely rooms. Clean and comfortable with everything we needed. Handy location by the motorway, but with no noise from it!
February 2024 by Ray Stimpson
The hotel is eager to get reviews on Google but doesn't seem to respond to them, nevertheless here we go. Check in was not a great start as they did not know if the room was clean or not and a staff member had to go up to the room to check. A towel had been left on a coat hanger. The air conditioning didn't work. The bathrooms are poorly designed and would benefit from a refit. We planned to have a meal deal but they could not process this on account of having a new computer system and "no-one had shown him". Even then, we were told that it would be a half hour wait despite the restaurant being mostly empty. We were advised to book a time for breakfast and we "could sort it out in the morning" but I decided not to do this and we ate elsewhere. I won't return to this hotel again.Rooms: Shabby standard rooms with poorly designed bathrooms that fall below the standard I expect from Premier Inn.
January 2024 by GHOST
It's a good hotel. Location is good too.
January 2024 by Richard Freeman
Stall friendly place nice and clean ?
January 2024 by Rick Tootle
Just another over night stop on route.Everything and everybody was great and as always with a premier. Directions are easy to follow leading into a large parking area.
December 2023 by Alisson Hislop
Stayed here from Sunday 17th to Tuesday 19th of December 2023 ..all I can say is thank you to the staff at this premier inn best stay we had my partners mum passed away so we got there at 2am and they was so accommodating and sympathetic and they couldn't of done enough for us so friendly and welcoming even gave us a sympathy card which was so lovely so thank you all so much we will be back soon best premier inn by far ?????Rooms: Very clean and warmFood & drinks: Breakfast was perfect and very hot and fresh did the trick ?
December 2023 by Rebekah Reeves
Lovely rooms, nice and clean. Staff helpful and the breakfast was lovely.
December 2023 by Colleen Jackson
Stayed 1 night but would definitely come again. Very friendly staff, Paul made us very welcome. Bed was heavenly, room and en-suite very clean and lovely food, especially the buffet breakfast. Highly recommend.
