August 2025 by Leah Stone
I don?t often leave reviews for other agents, especially as we work in a competitive industry, but credit where it?s due, Vicky is professional, patient and kind to deal with. It?s refreshing to come across someone who values collaboration even across agency lines. A real credit to the profession.
November 2024 by Enica Magaisa
An amazing team of agencies very quick with their services and their properties are what they say they are had an amazing time working with them and less stressful
November 2024 by Catarina Cardoso
Leaving 1 start, because no stars are not possible.
Viewed a property with the business owner/manager.
Tried to negotiate price and asked a genuine question, and got laughed at, out loud, twice.
We are currently employed by big established businesses, so we could've been good tenants with a steady stream of income, even if the price was non negotiable.
But laughing out loud, to prospective tenants, never again.
October 2024 by Mark Simpson
As Tennant I was very satisfied with the service provided by Pontings. I would like to give a particular shout out to Annabelle Gascoigne who was always friendly, helpful, equable, efficient and knowledgeable in dealing me. I am very confident she will continue to be a valuable asset to Pontings and a support to their clients and tenants alike. Thanks
September 2024 by Graham Keel
Recently relocated to Banbury from London and experience with Pontings has been excellent throughout. Kept informed of progress all the way through the referencing and contracting process and move in was seamless. Dealt with a number of other agents in Banbury and they are heads above the competition in terms of personal service. Would highly recommend.
August 2024 by casey-ruth griffin
Awful letting agents! Boiler failed a service and we were left without heat and hot water for 2 weeks in the middle of winter with a 5 year old. Property was damp and full of black mould. Nothing was done about this despite them being told on numerous occasions. Avoid!
February 2024 by Chloe
Discrimination towards people with disability benefits! Saying you need to be hard working to get one of their properties and get nowhere in life on benefits when told them we are disabled. When people who even work can?t even afford rent and keep a place hardly due to the cost of living. Shocker people who work most likely on benefits too. Don?t know who you are but you?re a stuck up judgmental scum bag.
February 2024 by Kofi Thompson
I have been communicating with both Charlotte and Vicky for my recent tenancy. The process was made really simple and easy. I have also communicated with Vicky during my tenancy once moved in, I have had nothing but fast responses and kindness. I feel like I am in a safe place with Pontings and highly recommend.
February 2024 by Body Products made for You
I just wanted to say that Pontings have been amazing from start to finish, from me expressing interest in my flat that I now rent, to repairs and everything. They have been nothing but excellent.
November 2023 by Equalizer
Messed me about big time. Viewed a property, expressed interest and was told they would contact me when property was ready to be moved into. Heard nothing so kept ringing and even visiting in person to the office. Was lied to every step of the way and still the boss lady herself couldn't be bothered to have the courtesy to contact. Thanks guys.
March 2023 by zdravka galabova
Amazing , always very professional service!
March 2023 by David Barrows
Fantastic experience with Anna & Annabelle. Couldn?t recommend them highly enough
February 2023 by James
I am currently renting a house through Pontings. They have shown time and time again to be untrustworthy and couldn't care less about the tenant. Currently in a house where nothing works and forced to live in an extremely uncomfortable situation as they won't release me from contract. Do not rent with them.
January 2023 by ebba shop
Do NOT trust them. If it comes to it they will ignore you and communicate with the landlord only. Emails will go unanswered. The most unprofessional set of crooks I?ve ever experienced. Annabelle particularly caused us a hell of a lot of trouble, put in negative and unnecessary reviews of our house WITHOUT telling us which led to our surprise eviction. It was clear the landlord and EA conspired to remove us and we still don?t know why! Stay clear please as they pretty much ruined our life and we now live an hour from my partners children!!!
October 2022 by Lorna Allen
Charlotte Bennett and the Pontings team are wonderful. Professional, kind and fast. I recommend highly.
