February 2024 by Blaze Inn
Use for parcel drop off only not for cleaning but the staff are very nice and I would use the cleaning service if I had a need too
February 2024 by Mohammed Ismail
Nice, fast, efficient service and friendly staff
December 2023 by Jean-Louis Holtzhausen
Very good and efficient dry cleaners.
December 2023 by Amy Rhiannon Worth
Warning! This company ruined 2 beautiful suits. Now unwearable. 2 different suits made by 2 different manufacturers, bought at different times came back both ruined in the same way with bubbles and rucking across fronts and round every hem. (Wool suit from 'Autograph' and a 'Gutteridge' suit) See photos. We are very upset. We even had the suits sent away for Johnsons 'independent' assessment and guess what? It's apparently a COMPLETE COINCIDENCE that the interfacing on 2 different jackets AND a waistcoat happened to 'go' at the same time. (both these suits have been dry cleaned many times before and come back beautifully) We are new to the area, we will never use a Johnsons Dry Cleaners again. It was a considerable financial cost to us to replace these suits. Appalling.** Also see the review from Jill Herron further below** looks like the exact same thing happened to her, and again Johnsons have tried to blame the manufacturers.Can anyone recommend a good local dry cleaners?
December 2023 by Carol Willson
Excellent staff and service. Would highly recommend.
October 2023 by Ane Ogbe
I took a linen blazer and linen dress for dry cleaning. It was returned with stains still present. Sweat stains as well as dust stains were obvious on collar and armpit and the armpit still stank of sweat. The fabric also felt clammy. There was also pronounced water marks on some parts of the blazer. Looked to me like it had been sprayed with some chemicals and then steam ironed. I went back to Johnson?s to resolve it and disappointingly, the person I spoke to said it had indeed been dry cleaned and offered to re-do it. I opted out of this because if this was the expectation they had of their service, I would not be satisfied with it being re washed still. He claimed linen is hard to dry clean. I am not sure I agree with that. Hand/machine wash and iron, yes, linen is tricky for those but not dry cleaning. Unfortunately I had lost my faith in their service so I opted to go where I always had my clothes dry cleaned, Timpsons. Timpsons in Banbury then informed me that they send their clothes to Johnson?s for cleaning. I guess I am out of reliable dry cleaning services in Banbury then. I am very disappointed with the service. It?s a shame because the lady who does the amendments does a pretty good job hence the 3 stars.Service: Laundry wash & fold
October 2023 by A B
Excellent place to get things dry cleaned, professional and friendly staff, Amazing service and will return. Had my suits dry cleaned here, were done in a day and cannot fault any part of the service they gave.Thank you Johnsons!
September 2023 by Jill Herron
Black tail coat has been dry cleaned poorly, fabric bubbled, a Hugo Boss dinner suit fabric bubbled and a Herno raincoat that has had a mark removed but returned to me creased. The manager called me straight away claiming that the tailcoat had a flaw in the manufacturing process but she did not point out the black tie suit had also bubbled which is a completely different brand? What is the chances of 2 pieces of formal wear having flaws in the manufacturing process? More likely the dry cleaning process I would say. Poor on so many levels.Service: Special care fabric cleaning
September 2023 by Bryce Wilkinson
Great customer service; friendly, and will go the extra mile if asked.
July 2023 by timothy grendall
Subject: Appreciation for Nicola Sailsbury's Exemplary Customer ServiceDear Nicola Sailsbury,I hope this message finds you well. I am writing to express my heartfelt appreciation for the exceptional customer service you provided during my recent visit to the Johnson Cleaners branch in Banbury. Your outstanding personality and professionalism left a lasting impression on me, and I wanted to take a moment to acknowledge your efforts.From the moment I stepped into the store, your vibrant and cheerful demeanor created a welcoming atmosphere. Your warm and friendly approach made me feel valued as a customer, and your willingness to go above and beyond to assist me, even as DJTim8hady, truly exceeded my expectations.Your dedication to providing a positive customer experience was evident throughout our interaction. Your patience and attentiveness in addressing my queries and concerns made me feel heard and valued. Your proactive nature and willingness to assist me in every possible way demonstrated your commitment to ensuring customer satisfaction.I am genuinely grateful for the exceptional service you provided and the positive impact you had on my overall experience at Johnson Cleaners. Your professionalism and dedication to your role are truly commendable.Moreover, I am thrilled to inform you that I will be endorsing the Johnson Cleaners brand within my network of UK music and elite influencers. Your exceptional service has left such a positive impression on me that I am confident in recommending Johnson Cleaners to others. I believe that your establishment's reputation will greatly benefit from the exposure to my influential connections.Once again, thank you, Nicola, for your remarkable service. Your bright smile and genuine warmth made a significant difference, and I encourage you to keep up the fantastic work. Your unwavering dedication to providing exceptional customer experiences will undoubtedly continue to make a positive impact on Johnson Cleaners and its customers.With sincere appreciationDJTIM8HADYServices: Laundry wash & fold
July 2023 by ashley furneaux
Excellent service from Nici today. She was polite and professional at all times whilst explaining my options
July 2023 by Carol Sallis
I would just like to say how pleased i was with the service and how polite the staff were, will definitely be ising them againService: Laundry wash & fold
June 2023 by Bee Emm
I telephoned for advice on a denim jacket soaked in car oil and spoke at length to the wonderful Nicky. It was ready to be collected a couple of days later, good as new! Staff have been knowledgeble and friendly on each visit. Highly recommended.
June 2023 by Claire Street
Totally excellent service. I took in a whole pile of dresses, tops and trousers to be altered, ready for a holiday. Much of it was stuff I've bought ages ago but haven't worn, because the fit just isn't quite right. The service was friendly, can-do and really good value, and everything was ready when it was promised. I now feel like I've got a new wardrobe! There is a proper room upstairs at the store where you can try on your stuff and the seamstress pins and tucks as needed so you know it's going to be done accurately. You can also park right outside the store which is really helpful. I usually use a different place in Banbury but I'll be going to Johnsons every time in the future. Service with a smile and at a really good price.Service: Clothing alterations & repairs
May 2023 by Maxime GSI
Do NOT use the adress as an UPS acess point if your package is more than 5 kilos. They refuse your package without even try to call you/inform you
