July 2022 by keith bolton
Call times in excess of 15minutes, pathetic
November 2021 by alan Springall
Visited HSBC market place Banbury today, what a waste of time. Firstly no signs where to go or wait. When you are finally served they expect you to go into detail what you are there for in front of all the other waiting customers, then the first word out of their mouth is "Online" You go in for help and they are far from helpful. I have banked here for over 35 years but i would not recommend the Banbury branch to anyone. Will be looking to take my business elsewhere. Wish i could give it zero stars
July 2021 by John Taylor
I'm a HSBC customer and needed them to verify a document -too all my ID and relevant paperwork and they said they couldn't verify anything for me. I thought as a bank this was part of their service surely. Not impressed
September 2020 by Bazza62
My shift starts at 6 and finishes at 2pm. What? am I supposed to take a day off to go to the mf bank now? Pattern up HSB-Sh*t
September 2020 by Debbie Taylor
The staff are really helpful and friendly. They sorted everything out for me in a timely manner
February 2019 by Stuart Taylor
Might as well get rid of the staff in this place and replace them with a sign that says "You need to go online/call someone to do that." No one seems to want to sort anything out in branch anymore. Going to be moving my account as a consequence.
September 2018 by Callum Fisher
Great bank, staff are very helpful, cash machines are quick and easy to use.
August 2018 by Gubau Alin
Very nice peoples in this bank. They don't let you to go until you are not happy and finish your task. Very satisfied to go anytime. Keep going guys! :)
June 2017 by Michael Meyer
Poor service in this bank. Staff don't seem willing and helpful
