February 2024 by Thomas Williams
AVOID. THEY WILL SCAM YOU.I've tried to order medication from here multiple times and have had issues including them not having the medication after telling me on the phone that they did, them putting the phone down on me without saying anything, them being rude to me in person and countless other issues.I've had repeated issues where they do not have my medication, they provide me with an owed sheet which I bring back and they don't honour it even after its paid.Try not to go here if possible.
November 2023 by Jay Jo
Worst possible ever... Avoid
November 2023 by Craig Bennett
Absolutely shocking staff are ignorant and rude 5 members off staff and no service definitely need some training
October 2023 by Peter Glover
Utterly hopeless for prescriptions, queues always long and barely moving. Simply not enough staff to cope with demand. Do yourself a favour and register elsewhere.
October 2023 by Nicki Crocombe
Am absolute shambles of a pharmacy, staff stood talking to each other & friends about nothing concerning work or prescriptions, while a massive queue including elderly people & crying babies were waiting.Management seriously need to step in & sort this out.
October 2023 by A Hughes
I raced through awful traffic from Oxford to pick up an emergency prescription to find Peak Pharmacy completely locked up and dark almost 10 minutes before their advertised closing time.
August 2023 by Sandi Robinson
I have used the Peak Pharmacy below the surgery at West Bar for a few years now and it has gone down hill in the past year or so. The one lady that I deal with on a regular basis is very unhelpful and at times dismissive and unpleasant. When asking for assistance her response is usually I can't help you or I don't know. Not offering any guidance or asking colleagues for help unless pushed to do so as it is important that I get it sorted. I have since changed Pharmacies but on occasion still need to use this location below the surgery and am instantly reminded why I left in the first place.
July 2023 by D. Oliver
Loads of staff doing nothing all day, creating therefore massive queues that mean an average wait is 20 minutes or more. Don't try and pick up a prescription or even just buy anything in your lunch time from work you'll be late back for definite. Shocking service. Showed them my text alert with prescription details and they looked at it like it was alien language. C'mon, we deserve better service than this please.
July 2023 by Katarina Davis
Pharmacy staff are friendly and helpful, and always give all the necessary information about any medication. Really great service!
July 2023 by Robert
I am not one to make bad reviews but in this case I feel I mustI am 75 and have used this pharmacist for many years it changed hands to Peak Pharmacey from Cox RobinsonIts policy rightly for zero tolerance and unaceptable language is in forceI visited the other day for a prescription and asked how long it would be to assemble I needed to know because I had another appointment and if a long time I was going to call in the following day The response I got from the person assembling the order was a curt 'as long as it takes' rude unpleasant and very poor customer serviceI would suggest that this kind of thing is also not acceptable from a buisness that is supposed to help you .
July 2023 by Lee Taylor
Came in with a perscription as a national chain had let me down. The girl on the till said she was ever so sorry but the pharmacist had just gone on lunch so it would take an hour....a voice popped up "oh I can squeeze that in before I go" and a few moments later I had my perscription.... fantastic service
July 2023 by Lexi Taboada
Tried to call to ask if my prescription is in, as I never get a text. Staff member picked up the phone and put it straight back down. And would not answer the phone. 100% wouldn?t recommend joining because they are useless.
July 2023 by Chloe Morgan
Awful experience eveytime i go in here! They have so many members of staff working behind the counter yet qued in the line for 15 minutes and then another 40 minutes waiting to collect my items. What a joke!
June 2023 by Rosemary Phillips
Always a huge queue. Very poor service. Never answer the phone. Is closed today with no warning. No sign on the door. Website says it is open. Queued for ages hoping it would open, and eventually we all gave up. Needs proper management
April 2023 by G. Martin
Waiting time can be lengthy. When I switched to getting the text alert that my repeat prescription was ready for collection it halved the time spent in the pharmacy, as I didn't need to hang around waiting for the order to be made up. The staff are clearly very busy but I've always found them friendly.
