November 2023 by S
I shop in the Abingdon Superdrug a lot with my friends where I enjoyed it, but now not as much. Every time me and my friends do our shopping, the manager is loud when speaking to staff in such a rude and un professional manner! Me and my friends have heard the manager call the staff 'Kittens' when he goes up to them like it's his cute nickname for the staff, but you can clearly see the staff are uncomfortable being called that. That manager creeps me and my friends out while shopping
October 2023 by Jenny Packard
I took my daughter (8) in to get her ears pierced yesterday, the lady was very informative and friendly. I also enquired about getting my nose pierced but she recommended a tatoo shop round the corner due to where I wanted the piercing(she could have just done it for the money). I also had my eyebrows threaded, have had them done by the same lady many times and always been very happy.
September 2023 by matty m
I went for something very small but was left waiting in the queue for almost 10 minutes, 1 person serving while others were busy talking to each other in the store, the girl serving looked like she need help, I gave up and went to a different store
June 2023 by sisi jovanni
I went for a full face treading and paid £28 , very disappointed as she ruined my eyebrows and I still have a lot of hair on my face. I would say avoid going there. My first time and last time visit
April 2023 by Daisy Mennie
My daughter went in there with 2 of her friends so that makes 3 of them and they got kicked out because there was 3 school children in there and when they went back there was 4 school children In there that is not ok my daughter just wanted to buy her friend a birthday gift why should 4 People be aloud in the shop at a time when the worker was telling my daughter she could not go in there with 3 people it?s unnecessary.
April 2023 by Delta V
Ordered on 02/04/23 for delivery to this store on 04/04/23 - this was on a next day delivery service.Spoke to Customer Care as hadn't heard anything; dealt with 'Tanisha' and 'Safiah' - both were as disgusting as each other. Tanisha fobbed me off and told me I would have to wait until precisely 13:00 (despite me clearly saying there was nothing on the tracking at 12:45!) and then Safiah proceeded to tell me the order would be delivered in another 24-48 hours - that's funny, as I'm pretty certain NEXT DAY means precisely that!I was then fobbed off further and had to call the store. Spoke to the store manager (or apparent manager!) TIM who had to check everything I asked with his colleague. I asked to speak with a Manager if he was unsure (assumed he was a trainee or something!) and he said he was the store manager...!Fobbed off once again and told to go back to customer services! Asked for him to call through but he refused to do this and said customer service isn't something he has to offer; that's evident! No wonder Superdrug's reviews are so appalling these days.
January 2023 by Halima Brewer
It is easy and trendy and prices are reasonable.
August 2022 by Coz za
Good range and opening availability, products heavily aimed at young girls beauty products.Keep Abingdon centre alive and shop local unless you think we need another coffee shop, charity shop or Turkish barbers. ;-)
August 2022 by Daphne Langsbury
Love this shop. Very helpful and friendly staff. I use it for most of my female shopping.
April 2022 by Vicky M
Wanted refund for a product I got from Superdrug and staff member got her manager and he was the rudest person I have ever met in customer service business he was so mean didnt wanted to do the refund refused and didnt even listen to my explanation and walked away. I will shop in Boots from now on. Dont need manager to be rude and mean to me for a refund of a product which was not opened, unused and packed in original package
January 2022 by David Pinfold
Sunday service is really useful
December 2021 by Garth McAuley
Friendly staff and good deals on cosmetic products plus its in an convenient location in the middle of Abingdon
October 2021 by jason bibby
Manager of this store is a digesting human being, they price stuff up wrong and she gives you attitude in refunding. Fuming is an understatement. Superdrug obviously couldn?t car a less about customer service. Not to the manager if you don?t like people don?t work in a store and if there is a problem with something your store has caused don?t give attitude and start arguing with the customer and make things ? worse! You are not management material I?m any shape or form. 1 star is too many
August 2021 by Linda Wilkinson
Needs more staff
July 2021 by Kerry James
My loyalty card didn't work needed an app so unable to access any discounts