December 2023 by Abigail Bush
Waited over 10 mins for someone from grooming to appear, Brilliant when she did puppies nails
December 2023 by Jane Hopkins
Great shop experience and very friendly
November 2023 by Chiara Marcatti
Very rude guy at the till, won?t go back!
November 2023 by Zlatka Solakova
We have 2 fish tanks and we?re customers for 8 years! Always there is a problem with them when we want to buy more fish and upgrade our tanks! Today was the same situation, absolutely ridiculous and not acceptable manager behaviour! Every time I need to explain myself to them and their absolutely incompetent attitude makes me feel really uncomfortable! Today they finally lost us as a customers! We have a dog as well, so we spent a lot of money at the shop and the groom room but not anymore! Very frustrating and disappointing! I prefer to go to Oxford and will do from now on!
October 2023 by mary davey
Always out of stock of preferred cat food, which I understand may not be their fault, but female shop assistant was miserable as sin and not helpful ( why is she working there) male assistant came to my aid and was polite and informative. One star for female assistant
July 2023 by James Bonner
A brilliant shop. A large selection of items. Knowledgeable and helpful staff.
June 2023 by Neil WANG
A very nice shop for bird seeds. Reasonably priced as well.
May 2023 by Heather Woodward
Awful fish displays mostly overcrowded and bare habitats.. and staff unwilling to allow me to purchase three fish speciaes for my established aquarium in one visit stating I would need to make a second visit to purchase a small shoal of another type of tetras.... hence my criticism...why not allow me to save 5 small fish from an over crowded aquarium with dead fish in . To add to my better setup aquarium and require me to come back on another day??? ...I didn't buy any fish or food and water treatments either.. instead I went elsewhere not likely to return for any pet supplies
May 2023 by Joanne Parrott
Great place my dog always loves it in here if he had his way he would buy all the toys and food in here ? the staff are always friendly and happy to help in anyway they can.
April 2023 by Vicky Smith
What a lovely shop, the staff were amazing, customer service was fab !Megan who helped us really knew her products which obviously resulted in 3happy doggies and 2 happy customers. We will definitely be going back .
March 2023 by DORRIAN TRIMMINGS
Got my degu pellets.... As planned... ? But the price of a rabbit ? shocked me... £60.... I used to give them away.... ?
February 2023 by Michael Baiden
Big up my man Jay, signed me up to a vip account and got me 10% off my shop also brilliant knowledge about fish from a dude call Richard he saved my fish called Lauren from a disease.
February 2023 by N Bal4
Fist time furbaby owners and the advice and service both Jude and Amber provided was incredibly knowledgeable and helpful. If you're a first time puppy owner or not this per store is the place to go to and we certainly will be back. Thank-you so much for your advice, as it has reassured us!
February 2023 by Mark Hollingworth
Only a quick visit to get food a nutrients for a bearded dragon good quality live food a painless shopping trip.
November 2022 by Mauric'e Lay
We just wanted to thank the very kind staff in Abingdon today we were expecting to bring home a boxer puppy today sadly she died yesterday without warning we had brought all new things for her last week so when we spoke to the till staff and manger the were so kind and understand and were happy to take back what we had brought for her which was a lot , so it mad a very sad day a little easier thank you guys ??
Maurice & Sian x
