October 2023 by Simon Asbridge
Never have to wait to long to be seen, friendly staff & any problems that arise are quickly resolved. Just started banking with these but so far so good. Nothing seems to much trouble.
May 2023 by Jacqueline Armstrong
We have found the staff (Particular a female member around 50 yrs plus ) in this branch rude and extremely un- helpful makes it even difficult to put money in or out . We had always used the Didcot branch before as we did lived closer to that one and the staff there were wonderful helpful and as i have walking difficulties made me feel welcome and always found me a chair to sit on when i went to the bank with my husband. If Lloyds have to loose a branch locally i hope they close this one and dont re-locate the staff to Didcot as we would certainly close our account. We feel that the staff in Abingdon need to realise that the money in our account is ours not theirs.
February 2023 by Mark Amos
Nice and helpful staff
December 2022 by Anne Smyth
I have visited this branch twice and been extremely happy with their helpfulness. I am resident in Europe & certain questions I?ve had problems sorting have come up recently. The personnel here went way beyond their remit to help me. As I?ve been a Lloyds bank account holder for more than 50 years, I can say I chose well?
November 2022 by Alan Whipp
Great bank,dale helped me save lots of money
October 2022 by Jon Wakefield
The manger and the staff are Incompetent and rude. Had me drive 45 mins to get here, wait 30 mins only to tell me they couldn?t help. No idea about customer service - it?s about attitude - and theirs is appalling!Guess the branch will close soon - if it detracts from the customer experience and costs money, what value does it add??
April 2022 by One Truck
Worst bank to be with, avoid having a bank account here if you wish to keep your business running.
December 2021 by Camel On Wheels
Old lady was serving me today. Was putting £8000 to bank after sellimy car that I had for 6 years. She was refusing to take money saying that I shopay it in to my business account. But I don?t run any business. After I try to explain that she say that she don?t believe me for some reason. After I rised my voice she done what I been asking for. Then her college come, fretting me that If I?m not gone shut up she will close my account. Service I received today was a total disaster. I strongly advise to avoid this place.
July 2021 by Cliona Keane
They don't seem to feel the need to update opening hours publicly, leaving customers in the lurch. This has happened twice now where they say they shut one time but have unilaterally decided to shut at another time.
June 2018 by Julian Fowler
Great customer service. Thanks to Justine for sorting out my account
April 2018 by Ray Harris
Best bank in oxon customer service is still alive great staff
September 2016 by Bella Cottrell
I am very disappointed that it is impossible to get through to this bank direct. I have tried phoning constantly this morning, with the direct number, so that I can arrange a visit with a disabled client. They pick up the phone after ten minutes and disconnect it.
Really not impressed.
November 2015 by Leon Morris
No convenient car parking. Always seems to be a queue inside.
March 2015 by Jacqueline Ann
Wish to thank Justine who helped us at Llyods Bank Abingdon set up accounts etc. Her service was an asset to Llyods Bank. At all times when dealing with us she went above and beyond. Thank you Jackie de Klerk
