February 2024 by Ellie Hartley
Very rude and condescending staff, made me feel guilty about an issue that wasn?t my fault and while being rude told me they were doing me a favour.
February 2024 by Luke Fox-Male
Always great friendly service every time I go in. Even if it's to drop off 5 million Amazon returns in one go.
February 2024 by The Brit Club
The staff at this post office are very welcoming, friendly and knowledgeable.
February 2024 by N
Friendly, helpful and welcoming post office. Highly recommend!
February 2024 by Selina Lee
Unbelievably rude and patronizing lady manager. I usually avoid this post office due to bad experience a few years ago but had no choice this time. Looks like nothing has changed after all these years. Shame.
January 2024 by red rover
what a beast the owner is, best friend one day, next you could have been a mass murderer, never question her , because your wrong, no wonder she cant keep the staff, i now avoid.
January 2024 by Kirk cutlass Howie
This post office provides great customer service.They offer a wide variety of services which me and my wife was unaware of, they couldn?t do enough to help provide us with all the correct information, unlike other post offices we have been served in.I have witnessed myself on a few occasions the amount of stick they get from customers, must be hard for them to take that time after time day after day.Keep up the hard work as you are appreciated!We would be lost without this post office so we thank you! :)
January 2024 by John Bostock
This post office is the best I've ever been to. The staff is incredibly friendly, and their customer service is outstanding. I'm a regular visitor, and I've always been impressed by their helpfulness. I feel fortunate to have such a great post office in my local area.
January 2024 by Louise Wilson
Very upset with the way that I was spoken to on the 2nd of January 2024. In front of a queue of people as well! I?ve never felt so embarrassed. I didn?t know about the circumstances of why the PO had been closed and no I hadn?t read the apparent notice. It was torrential rain I didn?t have time to stand in the door and read it. To be told ?we are allowed to close you know?. Then to be told ?your mate is waiting for you?. In other words there?s the door. After all my custom and even buying a box of chocolates to say thank you before Christmas. It?s not even my local PO. I purposely drive another three times as far than my local PO. Looks like I?ll be saving a lot more time and petrol in the new year and going to my local PO. Very upset to be spoken to like an imbecile.
December 2023 by Chris
I cannot believe how rude and unhelpful the lady that owns/manages this post office is to customers. This place is an embarrassment to the Royal Mail. Its been the same for 20 years but today took the biscuit, I have never been spoken too in such a undermining, derogortory way in my life. The person incharge (you will know her is you have been here before) should not be customer facing!
September 2023 by Khan Forbes
Number 1 post office in Westbridgford for all postal, banking and general needs. Knowledgable and kind staff always polite and helpful.
July 2023 by TonyP
Extraordinarily helpful when I returned unused holiday money after a cancelled trip. After taking time to consult with Head Office, they showed me how to recover all the money I had lost on conversion. Very surprised to read the reviews about rudeness - not my experience at all.
July 2023 by Jonathan Pearce
I love this little post office, staff are so friendly, chatty and helpful. I came right on closing time and nothing was too much trouble to serve me. Highly recommended
June 2023 by Aftab Raziq
Worst post office visited, circumstances made me visit again and once again attitude and definitely racist. Seem to have an issue as soon as you walk in and the way they look at you. No thank you after sending first class recorded letter, we can understand you may be busy but don?t run a business if you can?t handle the heat.Avoid if you can I will travel further away for better service next time.
June 2023 by Sarah Hemington
Absolutely amazing post office, can't praise them all enough! I have my own business and so I'm in this post office most days and they are all so helpful. I won't go to another post office in Nottingham as this one is simply the best