July 2025 by Matthew Farnsworth
Dreadful experience. Manager very dismissive and uninterested in helping me.
November 2024 by Looley Mardy Cow
Popped in for a new perfume,with no particular idea in mind. A lovely lady assistant came up to help as I probably looked a little baffled by the choice! She was very patient, but I left without buying. An hour later I returned as the last tester I used had become the scent I wanted after being on my skin for a while. She helped again, by identifying the fragrance by ruling out the rest !! I made the purchase ( and my partner bought one too). She was wonderful, funny and a delight to be served by. So, thank you Haleema ( for putting up with me...the lady with a cold)x
October 2024 by Laura Haywood
Great customer service, super helpful, thank you Jade:)
September 2024 by Ms C L Taylor
Please provide tills, so there is at least a choice, and I can use again, also I hope head office do secure the access issue?
September 2024 by C.A
I love the store , love the self service in and out . Not sure why people struggle so much but I guess I just don?t mind doing things myself . The staff are amazing and always there if needed
August 2024 by Liz Morrish
Customer service appalling. Only pay machines now, so anything requiring help like removing a security tag is going to be a frustrating wait. I'm no longer a Boots Customer.
June 2024 by Morse Lewiss
Oh my .! Purchased 4 small items....No proper checkout! All now self service..4 card ,but only one for cash.....had to wait almost ten minutes ,as other cash customer ,got in a faff, and had too wait for a assistance , behind me where quite a few other people wanting too pay by cash....not a happy queue.! Boots either get a proper checkout installed, or have the decency to have at least two cash self service checkouts. Disrespectful to your customers.!
March 2024 by Nicola Miller
Lady off pharmacy served me, didn?t ask for points card, when I mentioned it, wasn?t happy, constantly distracted. Won?t go to her again.
March 2024 by R C (ChocolateFreak)
Don't update received online orders or answer phone anymore!
February 2024 by Vall Bingham
Visited today (Sunday) 18th feb.Service was appalling!My husband needed advice from the pharmacist, to busy was the answer.Husband wanted to pay the assistant, no luck here either! Go to the self check out was the answer.We used the self check outs, the only way to pay it seems these days! No human contact.No bags.Our last visit to this store, local independent chemists in the future so we can get a better service with a friendly welcome.
January 2024 by Yvonne Taylor
Stocks most things I need
January 2024 by Sharif Owadally
Cramped aisles with very little room to manoeuvre, which makes moving around the shop difficult
January 2024 by Thomas Valentine
Professional and clean
January 2024 by mikecthespike
Knowledgeable pharmacist technician
December 2023 by Georgia Masters
Absolute rubbish. Waited ages to be told they couldn?t verify my student discount account with them which I?ve had a few years because I only had online ID (Unidays) not only is this discriminating towards students who study online it left me feeling awkward and wasted my time. Will be shopping elsewhere in future.
