January 2024 by Lauriedeane Pepper
Had my eyes tested by one of your locum eye specialists today, very lovely and welcoming and was really good with my little niece Lola who come along to see what it was all about so thank you! Both the receptionist and eye specialist who took the images also fab and very friendly!
December 2023 by Dawn Bellwood
Great service. I couldn't see with my new glasses, they changed the lenses - now perfect! Thank you!
December 2023 by Konrad Ziewiec
I am very pleased with the quality of service at the Sutton-in-Ashfield branch. I was there for the first time and I will definitely use it again. Very nice and helpful staff. Everything was done on time and the optician (unfortunately I don't remember her name) examined my eyesight very carefully and explained my OCT test results to me. I highly recommend Specsavers in Sutton-in-Ashfield.
November 2023 by Mfjb
Excellent customer care, each and every staff member were great with my elderly mother.The only negative was we did feel quite rushed into choosing new glasses for her.
November 2023 by Erin Chamberlain
I went into specsavers to get some new prescription glasses, the lady who served me was very kind and supportive of the change of frame I had chosen, I went in very excited as this is a big change for me and I was looking forward to it. She said that she loved how excited I was and that my glasses looked lovely on me, thank you very much for making my experience amazing.
October 2023 by John Paul Bennett
Absolutely incredible service from start to finish even when I went back to have my frames adjusted by Oliver who saw me the first time round sorted them out no problem at all. Really affordable and good quality glasses
October 2023 by Kimberley Hastings
Oliver was absolutely brilliant with my son today. Polite, patient, kind and really good with him. Nothing was too much trouble and had a sense of humour too. The shop was really busy but we left feeling well looked after. Great first eyesight and glasses order for a very happy 6 year old!
October 2023 by Laurence Cochrane
The woman doing the diabetic eye screening was very off hand, and got agitated with me for not being able to see the target light, which she had on the wrong side of the machine, this was after a very cursory attempt to set the height correctly in the first place.
September 2023 by Colette Mourbey
As usual the staff and service at sutton in ashfield specsavers friendly and helpful. Makes the visit anxiety free.
September 2023 by scott vardy
I would recommend Specsavers at Sutton-in-Ashfield from start to finish I couldn't fault any of the processes
September 2023 by Andrew Elliott
First class service from the team, esp Sonny?..thank you.
September 2023 by Roz Taylor
Didn't have a great experience, staff on the shop floor completely ignored the queue at reception, even though they knew we were waiting to be seen.The lady that did my eye test was fantastic!Nobody helped me choose glasses, even though there were staff wandering around doing nothing.Walked out in the end, won't be returning
August 2023 by Jacob Evans
This review is left on behalf of my grandma. The experiences discussed here regard an appointment she attended some years ago, but which she has since decided she would like to leave a review for:I had been experiencing visual problems for a few days, mainly an ache in my left eye which became increasingly worse. I also noticed that my eye was becoming more bloodshot and my vision was getting blurry in that eye. After visiting my doctor, he requested that I get a sight test as soon as possible, explaining that an optician would be able to check the health of my eye in greater depth than he could.I immediately went to Specsavers in the Idlewells and was seen very quickly by Sunny Boyal. He was very thorough in the tests he did and told me I should go home and come back in the afternoon so he could repeat the tests and compare the measurements.After repeating the tests, Sunny immediately sent me to Kings Mill Hospital to see the eye department. The doctors there then put me on a course of medication for two weeks, after which I was taken to Queen?s Medical Centre for surgery.I am in no doubt that this operation saved my life. The surgeon who saw me, and later Sunny himself, explained to me that if I had not attended an eye examination when I did, it is certain that I would not be here today. Although the operation left me with double vision, this was corrected by a change in my spectacle prescription, and I would much rather have it that way than the alternative.I cannot thank Sunny and the Specsavers team enough for all they have done for me. I have seen Sunny for my sight test for several years since my surgery and he is always wonderful, as are the whole team.But most importantly, I would urge anybody experiencing problems with their eyes to book in for a sight test. Even if your symptoms are only minor, don?t just assume they will go away when a short examination could possibly save your life. Don?t put it off until tomorrow. Please, go today. It might just be the most important appointment you ever make.
August 2023 by stuart mac
Turned up at my Sutton in Ashfield branch 5 mins early and only just sat down when I was shown into the optician at exactly my appointment time, who then did a great job, made me feel welcome and explained everything she was doing right throughout the process of examining my eyes, a great experience overall.
August 2023 by Dawn Barsby
Specsavers provide a friendly service from polite staff who are very willing to help everyone in their store
