March 2024 by Rebecca Smith
Abysmal. Used to be great. Few staff have changed and it?s gone down the pan. Nothings ever ready . Rude staff especially a young woman with long brown hair. Don?t do the job if you can?t be bothered . Wait times in excess of an hour . Lady in there today who was sat waiting . Said they?d called but never did left her just sat there over an hour. Lady called Claire used to run it like clockwork. Going to swap to another chrmist
March 2024 by Penny Bradley
5 stars to the female pharmasis there, she is absolutely amazing, she was every caring and knowledge. She had helped my daughter with an insect bite.
March 2024 by Diane Savage
Brilliant staff well look afterThe pharmacist herself has been helpful with good advice helping get me antibiotics sorted my sinus trouble I've had for yearsPlus helpful advice over my poorly dadSo please be patient with the staff they r doing there best I myself have witnessed rude people
March 2024 by Tatty Sings
Went to pick up medication as received a text to say they were ready only to be told the doctor has only just sent it and would be a further 5 days,The staff were unhelpful and mad the experience worse, they also explained the text I received was from the doctor's even though it red it was from peak pharmacy.I'm now waiting for medication and close to running out
January 2024 by ALBERT GRIFFITHS
Not sure who's fault it is, but it's not a watch that you need when collecting meds here., it's a CALENDAR!
January 2024 by Paul Truman
Changing pharmacy no idea what's gone off prescription never ready 30 to 40 minutes wait every time
January 2024 by Andy Griffiths
What can I say apart from Disgusting. Been twice this week, the carpet was filthy and covered in bits the first time and then 2 days later it still hadn't been vacuumed. The perspex barriers where you speak are covered in other people's spit and again haven't been cleansed. Wnt in this time to collect pills they didn't have first time and had to wait 50 minutes for one item. There's a massive can't be bothered attitude in there
December 2023 by Hayley Jones
I don't know how the girl who serves is still working there. She has no customer service skills, very rude and abrupt. The poor old lady in front of me was shaking. Absolute vile. I don't think I've been to collect my monthly prescription in the last 6 months without a queue coming out the door.
August 2023 by Andrew Barson
I?d give double if I could so tell you what I will 10???s for you awesome guys there. I went in for medication for my 10 year old step daughter. After my usual pharmacy didn?t even entertain the idea of even looking to fill this urgent prescription the amazing team at brook street took my prescription and turned it around in 3 mins flat. I could have kissed you all especially the awesome woman behind the counter and the lady and pharmacist round the back who took care of my issue in record time. Your level of service and professionalism is exemplary to the other health care providers in the area. As far as I?m concerned you?re the bench mark for the class of service you as a team offer. Tobe fair looking how poorly other pharmacies even the ones in the peak chain behave they could never match you guys for quality of service. I can?t thank you all enough and your service to the community needs to be celebrated. Thank you all. You?re all the BEST!!
August 2023 by Ray Fenn
I have to use other pharmacies for members of my family in addition to this one. None of them come close to Peak. They are always efficient, friendly and professional.
July 2023 by Joanne Denby
Not saying all staff but 1 individual i found very rude. To shout across the store ( very busy alot of people waiting aswell) what to tick on back of prescription slip I found very rude and very inconsiderate as thats my personal confidential information
July 2023 by Trevor Sweet
used to love this chemist it was excellent and friendly service thats all changed not sure what has happened in the last few months prescriptions ordered days in advance are not ready anymore tell them i will collect next day still not ready kept waiting 20 to 45 minutes last few times I have been can you please have it ready always an owing slip for insulin!!! I will be changing my chemist from now on
June 2023 by nicki shaw
Lovely staff always kind, careing and helpful. Best chemist around. Would definitely recommend..
March 2023 by Tyler Sutherland
Kind respectful just Google maps is a lier tells you wrong
March 2023 by julie marsh
Took my grandson asked for consultation he was really ill .she just said its a cold ,asked her to check his ears twice ,she didn't bother even checking him ,said get calpol .Next day he was in primary care with strep A ,tonsilitus and thrush .disgusting treatment .won't be returning