March 2024 by Nicole Genders
I have just had a major bit of work done on my older Kia, and although there was an initial mix up on the price this was sorted very promptly by the gentleman on the Service reception desk, I was given a loan car for the duration of the repair at no cost! Im not sure of his name or if he was the service manager, was a little older with glasses, shaved hair and was extremely nice! Car is back running nicely, efficiently and at 10 years old has never had any major issues. Thankyou to everyone I had the pleasure of dealing with ?
March 2024 by Philip Barber
Very helpful staff, well stocked clean bright premises.
February 2024 by Alistair Hill
Excellent service and a person centred service.
February 2024 by Victor Curtis
Relaxed atmosphere
February 2024 by Josie Mellor
Amazing service all round! Roger helped me with my purchase every step of the way and made sure I was comfortable with everything before driving away. I feel confident knowing I'll keep getting support and really happy with my purchase!I'll definitely be returning in the future, a great experience!
February 2024 by Paula Watkins
Didn't actually end up buying a car,but want to state how pleasant and helpful Jay and Lewis were.we had particularly make and model in mind which they couldn't find.Will definitely keep in mind for the future.
December 2023 by Lynn Cornwall
My husband purchased a car from here. Staff was very helpful
December 2023 by Sean Barraclough
Been using Kia for years, we always get a great service from the team and Craig always gives us good customer service with a reasonable deal on a car. I would recommend coming here for a car as you will be greatly looked after.
December 2023 by Peter Rimell
Wanted a reliable, newish car that would last me a few years. The writeups on Kia cars are positive and the Piacanto very good for a small car. It ticks the boxes for what I want and I ended up here where I spoke to Jack.No hard sell from him and I took a spin in the test model which when I got back I bought.Good place to do business, friendly team and a happy Kia driver.
December 2023 by David Evans
They are polite efficient and really good at what they do
October 2023 by Pierce Holland
Just to say a massive thank you to Craig and the team at Draycotts. I approached the dealership looking to part exchange my existing car and found one that was perfect for me, Craig saw me the day I raised my enquiry and helped me through the whole purchasing process. He kept me up to date whilst I was waiting for it to be ready and was very kind and understanding from start to finish. I a great confidence in buying from here and I can guarantee this is where I will purchase my future cars from. Thank you very much!
September 2023 by Anthony Taylor
Tried to book my Ceed in for it's service put on hold for over 30 minutes so I gave up and drove down to the dealership and stood waiting to be seen for over 30 more minutes so gave up! Won't be buying another Kia now that's for sure! Nice car pathetic service
September 2023 by mark lees
Awesome service, able to fit me in the next day. Sorted out the problem in a day. All good.
September 2023 by Trevor Silk
Arrived to look at buying a new Kia, salesman didn't introduce himself and seemed to be putting us buying a new car.He didn't show us around the car in the showroom.We walked out after asking why he hadn't been more helpful, his answer was that it was his laid-back style of selling.Went to another dealer 15 miles away and ordered the car we wanted.
August 2023 by Katie Burnham
Having recently moved over 60 miles away it wasn?t possible to take my car back to Draycotts Kia when a problem occurred. When a different dealership where I now live provided me a quote and an explanation that wasn?t clear I rang Draycotts Kia for a second opinion having used them for 6 years with no problems. Kev in the Service Department gave me some sound advice and the trusted and kind information that I needed to feel assured to have the work done. Thank you again for all your help I?m only sad that I couldn?t drop it in with you guys.