March 2024 by Jess Hylan
I hate to write a bad review, but I hope my comments are constructive.I was very disappointed with my experience here after seeing many good reviews. I made an appointment for acrylic infills and was seated straight away as the salon was empty. The member of staff who did my infills got started straight away and asked me if I wanted them shortened. I physically indicated how short I wanted. He filed my nails far too short, my acrylics were long before and are now shorter than my natural nails, which is not what I wanted at all. (They are shorter than friends whose workplaces don't permit them to have long nails!) By the time I saw how short they were, I felt bad asking him to redo them. I figured it was a miscommunication.I was really alarmed by the lack of hygiene. He cut my cuticles with cuticle snippers that were stored in an open container, covered in nail dust and grime. He didn't sanitise them before using them, and didn't sanitise them after using them on me, just put them back in the pot. He brushed all the nail dust into a towel on his lap that looked dirty. I wish I had seen the other person's review about their cuticles almost being cut with unsanitary equipment.When he began shaping my nails, I was surprised because he didn't ask what nail shape I would like. I asked him to round out the tips so that they weren't pointy, and he sighed loudly at me and didn't say anything. I don't expect to chat during nail appointments, but I felt he was quite rude. He also cut my skin twice with the nail file. I felt that he was rude again when I was deciding between nail colours, maybe for around 30 seconds - he seemed fed up.The gel polish looks great, but I had some strange dry residue left on my cuticles that I had to peel off. My cuticles burned under the UV light for some reason.TL;DR:Pros- Very cheap price (around £21 for infills with one missing nail)- Good selection of gel polishes, polish was smooth and opaqueCons- Cut my cuticles using unsanitary equipment in unsanitary working space- I felt rushed into making decisions and like an inconvenient customer, even though it was empty- Nails cut too short, not what I asked for - I really dislike how they came out- Filed my nails harshly and cut my fingers twice, enough to bleed- Fingers burning during gel application/under lamp- Dry residue to peel off cuticles when I left the salon- I felt that the member of staff was rude and unwelcoming
January 2024 by heather garner
been coming here for two years now with absolutely no issue. came in today to get my nails infilled, just wanted a basic gel polish over tips. all the nails were different sizes, some werenot even straight, gave me ?squoval? instead of square nails, and the gel is so bulky. so dissatisfied with this. won?t be coming again.
August 2023 by Anne Mcgovern
Had ombré nails applied today excellent service, young lady technician removed my old nails, male technician with black polish on his nails applied my new ombré on my own nail bed which are fantastic sorry I don?t know there names thank you ???Services: Polish removal
July 2023 by C K
Not great.- waited 40 minutes until someone could see me during this time there was no gel colours to look at. And was given basically 30 seconds to make a decision once my gel was removed.- not a very relaxing place, kids running around which I didn?t mind tbf they were cute but I know a lot of people come to relax at the salon as it?s their one escape- took double a normal time for gel removal- tried to cut my cuticles with non sterilised cuticle cutters before I stopped him.- the nails looked great but within 24 hours I had 3 chips and it?s been 8 days and I have one that is still in good condition. The rest look like I?ve had them on for weeks.They must be good at acrylics because they have so many great reviews which is why I went but literally never had such a short lasting set of gels. Someone also had the new builder gel type thing and hers looked good too
May 2023 by Kirsty Walker
Great service I love my nails thank you would highly recommend
April 2023 by JULIE MARIE SUMMERS
The best nail bar in Retford.
February 2023 by Terror Toby
Love it here!! I?ve literally been going here since they opened always amazing nails, no matter what design I want he smashed it every time! Thank Kenny & team, highly recommend!!Services: Pedicure
February 2023 by kirsti johnson
just had my nails done... impeccable as always... Will not go anywhere else I always get exactly what I ask for and even though I have a manual job they never break away or chip! ... my 6 year old and her best friend had their nails painted today as a treat and they loved it... the 3 people who work there are lovely and the male owner is fabulous at doing the details! 10/10!Service: Manicure
February 2023 by sarah rigby
Need more staff to cut down wait time!
February 2023 by Elizabeth Park
Brilliant ,
February 2022 by Tracy Smart
They are always polite and professional. I take my own polish and my nails always look great. Had my eyebrows done for the first time today.
February 2022 by DES EMES
A perfect job, done with care, every time. They technicians take pride in doing a great job. I'd tried lots of places before, but now wont go anywhere else.
February 2022 by Rhianon Tanganelli
Amazing service, friendly staff and just a pleasant place to be.
February 2021 by M Johnson
Always great service, good selection of polish colours and good quality nails
February 2021 by Bryan Riley
Best nail shop in retford
