March 2025 by Katrina Farrell
Brilliant guy who answered the phone. Very bubbly and helpful.
Only issues with our order is that we had a gluten free which had the dip placed in the holder (which shouldnt be placed in due to cros contamination factors)
As well as the other pizzas being gummy with bubbles around the crust (little tip if you see this dock harder and stretch slightly less) otherwise absolutely lovely. Loads of toppings (thankyou) and arrived quickly
January 2025 by Tyler Wilson
Every now and then I fancy a domino's pizza and a couple of times it's been slightly undercooked and has way to much cheese, when I've called up to complain "pathetically" they've tried to fix it, so now whenever I order from them I always ask for less cheese and to cook it for a little longer and now I've never had a bad pizza, also I make pizzas 5 days a week
September 2024 by Dean wood
Great staff great food
August 2024 by Scott Partridge
The shift management is Attitude and customer service is absolutely disgusting. Would not recommend for anybody to use or go to dominoes
February 2024 by Bradley McFarlane
Orded nearly over £30 and rather than leave it at the door dispite it already being paid for also checked the tracking and it said was quality check rather than delivery. They told me when I rang them that they already threwn it in the bin and had to call the store manager for a refundabsolute disgrace never will I order from here again.
October 2023 by Jane W
The attitude of the Manager Steve was absolutely shocking I asked a simple request and his response was aggressive argumentative and rude. If you cant do something as simple as add a topping to only half of the pizza fine but there isn?t any need to be so rude and impolite aggressive on the phone. How can a someone be so rude over a pizza order that isn?t even theirs. Disgusting
June 2023 by MrBernad09
Good food and service but shocking prices around 20 quid for a pizza even the deals are not much better trying to order it online is a pain. Better takeaways around Retford.
February 2023 by Tracey Speller
Loved the last one we ordered so thought I'd order again, unfortunately all I could taste was dough, hardly any tomato and a spot of cheese, as for garlic, none resistant! Very poor!
October 2022 by Jon Lawrence
Ate Domino's because a friend who we were with reckons they're great. Cost a small fortune for 3 pizzas, which weren't great. Valentino's in town is much better Value and Quality
July 2022 by tr igg
Great Pizza
April 2022 by malcolm armistead
Awful, picked it up myself and I can honestly say it was rubbish ?
April 2022 by Jamie Bolsher
Still on restricted menu?
February 2022 by Chris
They are consistent in that if you order more than once you get the same quality, many other local spots quality depends on the tide and if its a full moon. They have reasonable offers to help with the price. staff seem ok considering they have to deal with local scroats on a daily basis.
February 2022 by Mushy lee
Absolutely disgusted with this place the managers an absolute joke I paid for my food Alarm for sure that did something to it So I just throw it in the trash Do not spend your money hair Then need a new manager and new staff If the don't change their staff I think this place should be closed down??
October 2021 by E Moore
Would give 0 Stars if I could after my experience tonight. VICTORIA is an absolute disgrace after her customer service. I ordered a £25 order, waited an hour and 10 minutes. Said delivered on the app. No phone call or voicemail left to say it had 'been delivered'. Rang after no sign, they said if you don't answer your phone they take it back to store (funny that, because A. it says NOTHING about this in confirmation email OR terms & conditions and B. other people I know in the area have said drivers have knocked on their door when their delivery has arrived.) Asked for a refund ( I work in customer service and am aware that it is within my consumer rights to ask for a refund if I am not happy with what I have received) she said she will not issue us a refund as it is not their fault that it didn't get delivered. I asked why not leave it on the step to which she replied 'in case someone steals it' yet it's ok to take my order back to store for the staff to tuck in to, ay? Rang a second time asking for a refund after reading through terms & conditions, to which the store hung up on us. I have taken this further, written 3 complaints and have mentioned her name to customer services and head office. I have screen shots of proof of NO PHONECALL or VOICEMAIL from Dominos. I have screen shots of their terms & conditions, where it mentions nothing about the phone thing, and screen shots of their liability section. Absolutely disgusting practically taking money off someone so near to Christmas.Update: I emailed the area manager about the above and they couldn?t have given less of a toss. Said our attitude wasn?t acceptable but it?s not going to be if you?ve just stolen my money and refused to give it back. Plus what about the attitude of your staff member who has a role in customer service? Seems like they?re all the same! Save your money and buy elsewhere, saucy pizza co in Retford are faultless with lovely staff, and they won?t steal your money or speak down the phone to you like you?re an idiot.
