February 2024 by Nigel Stewart
A well stocked DIY store that offers fitted kitchens & bathrooms.
December 2023 by StudyGoggles
I wish there was a minus option and that is what I would have gone for! At the start of the year I was contemplating between Wren's or Wickes for my Kitchen renovation, but as I also had to get my bathroom renovated I though to opt for Wickes as they do bathrooms too. That however, was my biggest mistake. How I wish I could go back in time and hired Wren's to renovate my kitchen instead, because Wickes have been nothing but a nightmare.Stay well clear of them if you are looking to get a new kitchen/bathroom installed. They sub-contract their work to a company called Pipeline (which apparently they have changed now due to multiple complaints) who will take all your money and leave you with sub-par and unfinished work. Extremely poor at communicating or letting you know if there is any change in plan, you'll be left to chase them up yourselves to find out why no one turned up the day they were supposed to come. Multiple times they will give you a date and not show up on the day. I was initially told my installation would take approx 6-7 weeks. It started 1st of May and now it is nearly the end of the year and they still haven't completed everything and a lot of the things have been done to a very poor standard. I complained to Wickes (Manager Tina Ward to be specific) about their sub-contractors and all she had to offer was that they would have to keep chasing them up and escalate the issue until it is resolved, which is absolutely pathetic. That is the only solution they will have for you. All in all they will give you NOTHING BUT STRESS AND BELOW PAR WORK!The most shocking thing is that they fixed an extractor fan in my kitchen which was giving out ELECTRIC SHOCKS and that issue is still NOT resolved. My toilet seat is not fixed in properly and is wobbly. Pipework is not sealed up properly and I have attached pictures of all this.PLEASE STAY CLEAR OF THIS COMPANY IF YOU VALUE YOUR SANITY AND YOUR HOUSE!
November 2023 by Yesitha Batepola
Just went to Wickes to buy some DIY tools and Luke was an absolute chap. He was really helpful and quite knowledgeable too. Took me through a range of different things to consider when buying tools. 11/10 would recommend Luke to any one who wants to know more about products before buying.@Wickes give this man a raise!
October 2023 by George Mcgowan
Done a click and collect pick up in 30 min got there and it?s temporary shut diabolical service never use again
August 2023 by Danny Iwan
Today I went looking for some plastic roof covering and I wasn't disappointed I came to this store.I drive a large truck towing a plant trailer and found there was ample space in the car park for me to park.The store is set out in an easy to use way, and the checkout was very quick.I would happily visit this shop again in the future.
August 2023 by kecsubacsi
Plumbing - what I needed, always have no enough in the shelves....but still good shop.
July 2023 by N Mahmood
Not the biggest Wickes store, but I find what I need most of the time. The staff at this store are definitely better than those at the other branches in Nottingham. My special commendation to Luke, who has many a time gone above and beyond his role to assist; a real asset to Wickes.
June 2023 by Ravi K
Very good experience, we couldn't find some mouldings but Christian (I think his name was) patiently found what we were after and then walked with us to the counter and took payment. Really good customer service.
June 2023 by Saeedrasooli T
Friendly helpful staff. Some good deals on tools.
June 2023 by Karen Harby
The staff are knowledgeable about the products they sell
April 2023 by Wilson Chan
We went looking for a toilet seat and the staff were very friendly and helpful. Absolutely joyful shopping here. ????
February 2023 by a smith
Terrible customer service - I may be unfairly judging this particular Wickes based on my one and only visit but the person that served me yesterday is, in my opinion, in desperate need of some very basic customer service training. I won't be returning to this shop.
January 2023 by Bryan Crawford
The NOTTINGHAM branch of Wickes were supposed to make a delivery to my home and the following is a shortened summary of their broken promises.(there are more but these are the main ones.). (.1). We will contact you the night before to confirm your delivery slot. (this did not happen.). (2).Should you not be available when the delivery arrives the driver arrives he will leave a note.(again this did not happen).Just to emphasise I waited in all day. (3).When eight hours into my wait,at 4pm I contacted NOTTINGHAM Customer Services and explained I was told that the driver or his representative would contact me.Once again this never happened.All in all a thoroughly frustrating experience,especially as I had engaged two men to do work at my home on the following day.
December 2022 by gary dawson
Nice little shop good stock of items would recomend
October 2022 by Fiona M
Not very busy when we went. But Gary who served was really welcoming and helped us as we had missed something from what we bought. Very good customer service from Gary
