March 2024 by DJ Smith
Great place!The gyms recent refurbishment in 2023 has taken the club to a new level. Whether you?re an old school weight lifter, Crossfitter or just like attending a class, it has it all (even rogue echo bikes)The attention to detail is fantastic, especially with standard Dumbells and Hex Dumbells. Highly recommend a day pass if you?re undecided. Give it a bash! I?ve been there over 13 years and still not done a stretch class ?
March 2024 by Richard NG25 HOME
This is a great space with something for everyone. There is a great selection of classes which I love, not being a fan of weights etc. Also fabulous pool. Never feels too hectic or claustrophobic and the staff and trainers are super friendly. Really enjoying the experience.
March 2024 by Matt Barrs
In the middle of the cost of living crisis they decide it would be a nice idea for everyone to basically double the price from £52 to £94 a month! They offer a years contract for a similar price but it's a slap in the face when nothing has changed since the month before and even the staff cant give a valid reason for the changeThe new refurb is also very poorly executed, flimsy squat racks which are always taken up by classes.There are some better built squat racks but they all face each other which is awkward cause your facing directly at other people whilst they squat and have cables attached to them so people just get in each other's wayThe flooring is poor as well, they put rubber over the old wooden floor so its horrible to lift on cause it's incredibly spongy
March 2024 by Irek Rduch
Superb ?
February 2024 by Graham Ohara
Lovely staff, building & facilities and superb range of classes with some great instructors.However they have just imposed a new forced contract membership policy whereby you have no choice but to sign up to a 12 months membership plan despite being members for many years and long out of contract.As a result we're leaving, out of contract membership rates escalate monthly rapidly up to £95 from the usual £55- £60 to force you to rejoin on contract.This may not suit people like myself in industries where job security is currently hard to predict due to the state of the economy.Update - the reply below indicates flexibility- there is none, I've spoken to multiple staff about it and I have to commit to 12 months (which is 14 in reality with the 1 month free initially a d 1 month after 12 months)The insane part is I don't want the £100 credit or free passes as I stated to the staff, I simply want to keep the flexibility to be able to cancel without paying £95 per month!
February 2024 by Adam Smith
Used to be a really great gym, since the renovation it has really gone downhill. The gym is cramped with little room, they clearly have sold too many memberships as the gym is always way too busy. Entrance staff are nice but staff on the gym floor seem to be in a mood constantly. The only saving grace is the pool. Sadly this gym is no longer a premium gym and I will be cancelling my membership. The changing rooms are dirty and old, there is no where near enough equipment to what there used to be. During the renovation we couldn?t use half the gym and they still made us pay full price. To add insult to injury they are increasing memberships by 50%. Real shame as management has nose dived a great gym.
February 2024 by M
Reformer Pilates studio is always filthy, hairs and balls of dusts everywhere. The water fountains are a joke?don?t even bother trying to fill up your bottle in them as your water will pour right out once you start filling it. Considering they spend £1 million on renovations they could at least make it possible to fill up bottles. However the worst part is that my monthly membership is increasing from £52 to £94. I thought it was a spam email when I saw the email. How is that ethical?!
February 2024 by Peach Contracts
I recently joined virgin active after not being a member of a gym for around 10 years. The staff are so helpful and friendly and for someone who was worried about joining a gym that is really great! The classes are fab and booking is fairly easy and even if they are full you can get on a wait list. My kids (2 and 5) absolutely love club v and request to have longer in there or are disappointed when I go to pick them up.My 5 year old has started swimming lessons and I cannot explain how much he has improved in 3 lessons. Bex his instructor is amazing and he is learning so much so quickly!I had my initial pt/induction session, for me I would of liked this in the first week of joining but I realise it was around the Xmas/new year and they were off but when I did have this it was good.The only reasons I have not given 5 stars is because it would be really helpful if the crèche opened 5 mins before classes started (another big gym does this and it works really well). A number of times I have missed classes because I can?t get the kids in slightly earlier and then the class door is closed. For example 9.30 classes on a Sunday morning and the crèche doesn?t open until 9.30 or classes that start on the hour or at half past I cannot do as I can?t get the kids checked in and get to the class in time and some instructors are very strict with the door being closed at bang on the start time. Also booking the crèche online through the app would be a lot easier.the family changing could do with some work or somehow extending to include toilets. I don?t think I would feel safe when my 8 year old has to use the male changing rooms/toilets on his own.Lastly and only for my benefit it would be great if the cafe stocked more food, maybe pastries or warm sandwich options. If I have 10 mins from the kids it would be great to grab a coffee and cake! I?m not a protein shake type of girl haha!But overall I highly recommend virgin and rave about it to all my friends!
February 2024 by J R
Could do with a renovation of the locker/changing facilities/showers but the gym equipment is brilliant, and never too busy.
December 2023 by Rafal Zbiciak
Great place, super friendly and welcoming staff. Changing rooms always clean and gym well equipped
December 2023 by Gianina Tofan
Regarding staff, nice, prompt,ready to help anyone... atmosphere wise, I am enjoying it...and I am a fan of classes which makes the most of it.
December 2023 by Roz Vuorinen
Really enjoying training at this club. I can't believe they have invested in Eleiko competition grade bars plates and racks, really looking forward to my next visit and thank you virgin active! The new classes are very interesting too 10/10
December 2023 by Paul Allen
New layout sucks and another price increase. Adds more equipment but then closes whole sections for classes. Fantastic for kids swimming lessons but I wouldn?t remain here if my kids weren?t having lessons and I?m certainly not the only one.
December 2023 by Roma Gaskell
As soon as you walk through the door, there is always a friendly face to welcome you, especially Suzie who knows me by name and it makes the experience so much more personal. I?ve been coming here for nearly 3 years. I have a personal trainer, Ros, she is absolutely fantastic. She knows my limits physically and always pushes me to strive that little bit harder to achieve my goals. She is always very engaging and genuinely cares about my progress. The very recent refurb is fab! All the new equipment is well organised and gives you more than adequate space to exercise. The classes always look busy and lots of fun.. The crèche is also amazing, my children love it! The staff there are very involved in the children?s activities and they take wonderful care of the children.Genuinely can not fault this gym!(I haven?t used the pool facilities but it looks great).
December 2023 by Natalie Smith
Used to love this gym I?ve been a member for years however the new refit has been a complete disaster.Whoever decided to put all the squat racks at the bottom so close together, facing each other and not any mirrors, should be sacked.One smith machine for the entire gym is ridiculous it?s now impossible to get on. The huge middle section is filled with flimsy squat racks, again no mirrors around, that it?s not really possible to lift heavy on as there?s no supports or anything doesn?t feel safe. Not enough cable machines now either and the ones there are, are ridiculously positioned.It seems whoever planned this refit is a CrossFit fan, and that?s the only people who will like this gym now. I will be joining another gym, along it seems with many other disappointed members.