November 2023 by sandra bog
Scammer! Told us one price for a carpet which we paid for then when fitter came they was asking for £50 more Shaun told us we got discount £50 off.really disappointed and would definitely NOT USE again. very misleading!! Avoid!!
November 2023 by Marcelene Bayliss
Waiting on the carpets to be fitted but so far excellent service. A gentleman called shawn very hopefully.
November 2023 by Ty-Reece Hughes
Where to start. Shaun brilliant fella, come out to measure up and give advice and answers questions. Fitted to an extremely high standard. Left the laminate floor fitter to his own devices and away he went, what was brilliant to see was Shaun coming back himself to lend and helping hand. I cannot fault the commitment nor the workman ship. 10/10
October 2023 by Phil Reviewer
Called and got sorted for carpet and vinyl.The staff were helpful and knowledgeable, and when I discussed what I wanted they knew how to help me out.The prices are competitive and now I just await the fitting.I would definitely come back again.
September 2023 by Ian C
Lady Bay store staff great not pressuring but v helpful, good selection. Easy to understand the info about fitting, good date availability. Recommend!
August 2023 by Jaci Sullivan
Great experience shopping at the new store today. Staff were all very friendly and patient with me. This is my second visit as I couldn?t make my mind up. They were helpful on both occasions.
July 2023 by gemma carver-smith
Great customer service. We had visited so many carpet shops and were given such a varied range of prices and advice. United carpet and beds were clear, knowledgeable and had some really good deals/prices and most importantly not pushy. Very happy
July 2023 by Wendy Johnson
Thank you Shaun excellent service, very helpful first, for my daughters new flat, great advice, very quick & great price. Then we came back for more & again no pressure just good Advice, excellent price & very helpful. I will be recommending you guys to everyone. Thank you ?
July 2023 by Lesley Kellam
I had a carpet fitted and it was faulty. The manager of the shop was really helpful. It as now been replaced and looks perfect. Excellent service thank you.
July 2023 by David Chambers
Highly recommend Shawn and the team at the lady bay branch of United carpets. I have been using them for the past 15 years and it?s been the same team all that time. They?re always helpful and friendly and the fitters I?ve had have always been great. I wouldn?t go anywhere else.
July 2023 by Dean Bignall
First time purchase at united carpets staff were polite and helpful didnt have to wait long to get it fitted and it looks great a brilliant job done went to s.c.s a few down and they could.nt even get close to united carpets price
June 2023 by J Smeet
Five star service again from Shaun and the team at united carpets , Lady Bay. Great sales advice, never pushy, great prices and value for money. Fitting was quick and professional thanks to the friendly Steven. Will be back again and always recommend you guys.
June 2023 by Chelsea Stevens
Lovely staff, helped us pick our options for our new house, explained everything to us as we are new to all this and made us feel very welcome. Really happy we chose United carpets and beds for our flooring. Thank you Chelsea & Max
June 2023 by callumbruce1989
Store staff were great - friendly, really seemed to know their stuff and gave really good advice. Fitter was brilliant as well - on time, quick and did a really good job. And the carpet looks great!
June 2023 by Samih Malik
Great customer service good value for money Shaun was very helpful . We used them and also recommended my daughter complete satisfaction for both of us .We have been using United carpets for last 10 yesrs.
