February 2024 by allisa karin
I came in two weeks ago to look for a birthday present and this was my first time visiting the store. Bella approached us and helped us picked out some beautiful rings that are within our budget. She was so friendly, patient and certainly not pushy when it comes to buying anything. She was so lovely and it definitely made my experience at Swarovski wonderful! We will be back soon, thank you Bella! :)
August 2023 by venkat kiran
They have some nice collections of jewellery in reasonable prices ?.best place to buy gifts for friends and family ?.
January 2023 by Nicola Mardell
Treated myself to a late Christmas present, I was very pleased with the service of the manager there
March 2022 by Happy Dace
Bit of a disappointing experience trying to order a Swarovski watch strap here . Albeit the strap concerned is a discontinued one ( original watch bought from this store ) , we were assured a strap could still be obtained so an order was placed . It's 3 days shy of a month today and still not received strap , so phoned again 4th time .Lady who answered , Louise , very pleasant , put us on hold to find out what the situation was . Came back to say , not available . Took this long to find out ? Really ??????
January 2022 by Paul Wilkinson
Its always a pleasure purchasing our Swarovski from the Nottingham, Victoria Centre store. The Manager and staff are friendly, knowledgeable and in no way pushy. We have bought a large number of Swarovski crystal already and we will be back for more. Thank you for superb service. See you soon Nikki & Paul
November 2021 by Voirrey Hamilton-Royce
Staff always very friendly and helpful. Recently Louise managed to get me a limited item from another store
September 2021 by Aliyah Zafer
awful customer service when it comes to faults with their jewellery- offered me no refund or exchange even though my bracelet keeps falling off because the clasp isn?t strong enough. Manager was incredibly unhelpful.
June 2021 by Mai Ly
I came yesterday around 1pm to buy my mom necklace, when I came in a lady look at me and not helping me for any. I asked her to see the necklace she told me wait and her face like she didn?t want to served me. But another British man came and she was so friendly with him. That is absolutely racist. It made me so angry of it!!! I put 2 stars because another lady was so helpful and friendly with me. I hope the manager can hear what I saying
January 2019 by John Knowler
Great little store with excellent customer service and alough expensive, if you want quality this is the shop for you.
January 2019 by Liz Szymandera
Friendly staff and great service. I would highly recommend
January 2018 by Lee Kernan-Eyre
Good jewellery. Always have a good experience in this store
January 2017 by Simon Marsden
Had a problem with some of the jewellery sold here, had to threaten the head office with trading standards before a refund was offered. So quality poor and aftermarket sales also poor, avoid.
