February 2024 by Nerdette Siobhan
Staff are not very friendly or helpful.brought a coat back (because I ordered a smaller size online) she took the coat off me and asked aggressively, so what's wrong with it. Told her. Mumbled something to the other worker. And they laughed...She put it through and said here's your credit note. You have 2 years to use it.I replied credit note? She said yeh that's just how it is...and then looked over me and said WHO'S NEXT?. So rude ?
February 2024 by John Walker
Great shop
February 2024 by Lorenzo Colangeli
Sport Direct chain store in Nottingham. Wide range of products for sport and xasual. Good prices with discounts. Friendly and helpful staff.
February 2024 by Sayantan Mandal
Better to avoid.
February 2024 by Mola Choulia
The only reason I am writing this review is to save someone from actually spending hard earned money in this despicable place. I spent £110 on a pair of supposedly waterproof Nike shoes (Pegasus Goretex), only to find out that they were not waterproof. I put them on just once, it was not raining or anything, but walked wet grass and my feet were wet. So I returned the pair saying that it is not waterproof. The assistant and manager there disputed my claim, basically saying that the shoes were waterproof as the box said so. They took the shoes and disappeared for a while only to return to tell me that they had tested the shoes under a tap of running water and they were waterproof. They denied a refund because according to them if you pass something under a tap and it?s not sufficiently wet then it?s waterproof. Now the fact that I wore them and and the shoes proved to be unsatisfactory, well oops that was not the case. I wonder where do they get such geniuses. But I am sure it reflects the whole company as a whole. Anyhow, if you are still reading please don?t buy anything from Sports Direct as if you have problems with the item they will not refund you. They can only issue store credit or exchange. In my case I was told to send they item to Nike even though I made the mistake to buy it of them. Do yourselves a favour and avoid these crooks.
January 2024 by michael mcgill
Cheap n cheerful
December 2023 by Nouhaila Ouassil
Horrible customer service. All the employees gave me an attitude when asking a simple question and they couldn?t even direct me to the right place. Genuinely feels like they?re only there to gather around.
December 2023 by Dina Ghobrial
If you want to return any order , it is really a disaster. You will pay 5 pounds more to return it and you won't get a refund but you have to buy another order by the amount of returned order.
December 2023 by Joe McLaughlin
Awful, wouldn?t go back. The staff are incredibly rude and unhelpful. They claim to be open until 18.30 but attempt to kick everyone out at 18:00! Sent me on a wild goose chase around the store for certain items, without any support or useful direction.
December 2023 by Kamal Gadalla
I bought a shoe to my son and went to return it 2 days later and surprisingly, they refused to give me the money back and told me that the new policy is not to refund customer but instead give them a gift card or Credit note to spend in the shop. I tried to argue with the staff that no one told me that when I bought the shoe but in van. It was very rude and unacceptable because refund should be guarantee as long as the item is not changed. This will be my last time to visit Sport direct.
December 2023 by Saloni Kamani
An employee named Soham is very kind and knows a lot about sports gear. I?m a regular at this store and I always ask for Soham! Great shoes here!
November 2023 by Shane Gibbins
Friendly service, well stocked and value for money
November 2023 by micky matthews
Brought a ladies parka coat for 55 pound and the zips come off it already only been a week partners only wore it twice went down to see if we could do anything about it and the staff were rude all that i explained that the zip had come off and it is it possible to get an exchange not a refund i had the receipt all that they sead is you can't exchange it or have a refund tried to exsplain again and got told to move away from the till place is a joke and staff are rude not be going there no more
October 2023 by Emma Hopkins
I'd recommend only shopping there if there is literally no other option to get what you need. Shops awful to get around as too much stuff jammed in meaning wheelchairs and pushchairs haven't a chance it feels like a jumble sale. My most recent visit was particularly rubbish, the lift felt like it was about to give up the ghost, one elevators was broken, trying to get assistance almost impossible, shelf price not honoured despite the shoes I needed for my son being sat on that display shelf charged me almost double, card machine on tills playing up causing my debit card to temporarily be blocked, shop assistants that clearly aren't treated well by store owners / management as their attitude is awful no customer service skills what so ever and no pride in their job. One member of staff when I politely asked if we could use the changing room didn't even acknowledge me wanded off got the keys tutted and opened it without even as much as looking at me let alone communicating even my 8 year old commented how rude she was. Honestly it's absolute nightmare, never shopping there again it totally sucks.
October 2023 by Cristina S
This morning, I was there, and I couldn't have been attended by someone more unpleasant. When I was about to pay, they scolded me for picking up an item without a barcode, ripping off all the labels from the product, which I assume would complicate the process if I needed to make any returns or exchanges.