March 2024 by Cris West
I haven't visited yet but I'm booked to go in next week through my insurance Aviva, due to a mixup in the diary on my end I've had to phone Barry a few times and he has been brilliant.Within minutes he had moved my appointment arranged a temporary car and all at 8:30 in the morning, more customer service should be like this.
March 2024 by Phil Kavanagh
A seamless process from collection of my car to its return. Key mentions: 1) Friendly & chatty guy who collected my car as scheduled. 2) Automated updates were excellent, therefore no need to chase up or wonder what's happening. 3) Excellent standard of repair. Hopefully I won't need their services again but would highly recommend .
December 2023 by Seb Wilson
They kept me updated regularly via text and the repair is perfect - you wouldn?t even know the door had been replaced.
November 2023 by Nigel Mulford
Very good communications, kept upto date at all times, did what they said they would unlike lots of other companies, excellent service.Happy with the repairs too, so all in all an excellent service, well done
November 2023 by Pete Broadhurst
We have just had our car repaired here and it?s been first class service from Solus , from collecting and returning our car and keeping us up to date with progress on the repair
October 2023 by Jon
Had a bump recently. This company did the repair as an insurance job. Quick and efficient. High quality work.
August 2023 by Megan
Great service from start to finish. To start Marc called and gave a detailed breakdown of the repairs he would be doing to my car. Emma kept me updated throughout via text message so I knew what stage my car was at and Simon and the other driver (sorry didn?t get his name) were great and friendly when dropping the car off. Never dealt with a company as efficient as this with so many friendly staff and my car looks good as new. Really pleased. Thank you.Services: Tires
July 2023 by george sergiou
Solus nottingham was aviva?s appointed repairer. They seemed really nice to deal to start with. Their work however was horrendous. I was rear ended. When I collectedthe vehicle the first time they mounted the rear camera on wonky. They fitted a damaged and bent number plate. The tailgate panel had a 1cm gap on one side. They had the car back. They tried to put the tailgate inside panel on properly. it took them two attempts. They tried four times to make and fit a number plate straight, they couldn?t do it. so they paid for me to take it to ford. We then found 7 areas on the tail gate with fish eyes in the base coat and they?d lacquered in. The tail gate handle had been siliconed in place and the silicon was bulging out over the paint, one side of handle had been damaged and you could see a pry mark where it had been removed. They fitted a sensor that was damaged and scratched in the accident. Four of the sensors weren?t fitted flush. They got chewing gum on my seat. They had the car back refitted sensors, replaced the handle and repainted the tailgate. You could then see where they removed the handle. The sanded the base coat and lacquire it in. They were shown the work and they had it back to re spray it again. They said I wouldn?t see the repair if done properly. When it was delivered back again they damaged base coat in another place and you could see where they?re masked up the panel and you could feel where they lacquire up to the masking tape. when I spoke to the work shop manager his words were ?we?ve already gone above and beyond, take it an independent assessor?. The insurance arranged the assessor and everything i pointed out and criticised was correct. The assessor also pointed out the silver was darker than the rest of the car. The car then went to tc Harrison Ford in Burton on Trent and they corrected everything. Do not go to solus nottingham as they very polite to deal with but their work is very sub standard
July 2023 by David Viponjuded
Great service and very friendly staff. Great customer contact. Thank you fully recommend
July 2023 by David Vipond
Very professional service. Very helpful staff.
July 2023 by Cosworth Foster
Incredible service! Fast and efficient and to an incredibly high standard.Service: Body & Trim
May 2023 by Elizabeth James
Swift from start to finish. Communication is excellent. Recommend this company.Service: Body & Trim
February 2023 by Nathan Haynes
Brilliant
January 2023 by Nick Swepstone
Had my van repaired here, from start to finish, excellent service from all involved, a very big thank you to all 5*Service: Body & Trim
September 2022 by Marina Smith
Great service very friendly and helpful explained everything text Email at every stage Barry was very polite friendly and helpful . Emma text and let us no everything I would recommend this company Great service ?Service: Body & Trim
