August 2025 by Justin Brown
Manager with a bad attitude car wash only working with him using the main switch very rude to an elderly woman walks away
April 2025 by Dj Zee Derbyshire
Pulled in last night about 10.20. Was waiting at the window for 20 mins and no one. I pressed the button knocked on the window. No one. Thought this was supposed to be a 24 hour petrol station. Not to worry, went to Asda in Ilkeston and they got my payment for a full tank of fuel. Won't be using Awesworth again. I would have left a no star review if possible.
February 2025 by Alessandro A
Abysmal customer service from manager Shazaib. Went to pay for my petrol, when the manager, Shazaib, asked me to open the Shell App and leave a review. As I do so, he then proceeds to reach over the counter and GRABS my phone out of my hands WITHOUT asking, and starts filling and completing the review with the highest ratings possible claiming theres ?a lot of pressure at his job?, submitting it without consent. I am filing a formal complaint. Not the first time that this station has had controversy. Dreadful.
November 2024 by Gaynor Hart
Good service
November 2024 by Deb
Rude,unhelpful & disrespectful asians! Asking people to pay in cash?Card terminals were operational so make your own conclusion! Who allows these ?people? to operate?!
July 2024 by John-Paul Stevenson
This garage is conveniently located on the main road.
It recently underwent a full refit, and everything was modernised, so it's all brand new.
They have petrol and diesel pumps with one for HGV's, an air station for your tyres, a jet wash, and a Karcher car wash.
They also have an Amazon collection point.
Inside the store has fresh coffee and a range of freshly cooked snacks along with the usual items you can find in petrol station stores.
The staff are mostly polite and helpful with a couple lacking in efficiency.
May 2024 by Martin Plumb
First time returning after it being re-vamped in 9 month instead of 3. Miserable staff who didn?t have a clue. Didn?t know why the brand spanking new Karcher car washer wasn?t working either!Will go to Morrisons again for a smile at least
July 2023 by Adam
Young male on shift today, poor attitude, rude, looked like he didn't want to be there
February 2023 by Corey Carroll
Really rude manager Saki. I stopped by on Sunday to clean my car and the brush has scratched every panel of my car. I left my number with the lady working on Sunday and was told the manager will get back to me tomorrow. So I waited patiently on Monday and didn?t hear anything back. I went down at 16:30 to get a resolution and the manager ?Saki? had already gone so I left my number again. I finally called today Tuesday morning and got through to him and he was very rude, told me nobody every had a problem and he?ll get back to me. I explained I needed an answer today really and asked when he would get back to me and he hung up. I will update the review when he finally gets back to me? for now I urge everyone please avoid this petrol station if you can. Also avoid Tollerton as he manages that one also.
January 2023 by Jonathan Barley
Rude and unhelpful staff that didn't listen when I explained that their costa meal deal was misleading and could lead tk confusion over how the signs were places and the products snickered. Rather than try to understand, I got a terse "do you want it or not."
January 2023 by John Danby
Always handy for my favourite Costa Coffee take-away before jumping onto the M1 for the journey up north!
November 2022 by Darren Procter
Very poor customer service. The assistant behind the counter late 50s spoke to another customer whilst I payed, and never spoke a single word to me or even acknowledged my presence, SO RUDE don't deserve the custom and overcharge everyone for fuel as well,
November 2022 by ACW
Young male on shift today, poor attitude, rude, looked like he didn't want to be there
August 2022 by KCRCR
£1 for air ! You'd think it would be free when filling up. No wonder Shell are making huge profits ?
July 2022 by Steven Vickers
Access off the road is easy but exit is a little awkward. Only a few pumps but did not have to wait at the cash till.
