February 2024 by Ash Mahmood
Shockingly poor and restricted opening times to the public. Building requires modernisation work....entrance door stiff, scrappy ad-hoc signs, bells don't work etc.Parcel delivery times missed and not according to advised times (Amazon etc.)Privatisation and poor management symptoms!!
February 2024 by L Cc
Always delivering post incorrectly in the Mapperley area NG3 5XX. Massive data breach post delivered incorrectly to three blocks of flats. They don?t bother to read the building name
January 2024 by Berenice De la B
The hours are wrong
December 2023 by Alice C
Really helpful and pleasant staffOpening hours are a bit inconvenient
October 2023 by jamil
Next day ?guaranteed? delivery yet the driver attempted to deliver my parcel twice day after day saying no one was home when there was. Now have to collect the parcel myself instead two days later. Post office times are also unreliable they are only open for two hours in the morning.
October 2023 by Mariana Velasco
I drop my iPhone for a trade in with Apple. Didn?t gave me a receipt ticket, everything seemed very suspicious.
August 2023 by Fred Hamley
Shocking. Steps to successfully ruin our postal service:1) refuse to pay posties a decent wage for the hard work they do.2) change parcel delivery so you can no longer pick your parcels up in the morning from the DO, even if you live right round the corner from the DO. Therefore making next day delivery 3 day delivery, as they insist on doing two delivery attempts before bringing it back to the DO... Why??? It was perfectly fine as it was. The only reason is to reduce running costs because shareholders are greedy...3) Cut DO hours drastically, whilst not telling anyone. Making it impossible to get your parcel on time and making it even harder to drop off parcels for posting.At the whims of private shareholders when this is a core service in our country. Frequently never get NHS appointment letters on time. Awful awful service now. Needs to be taken back into public ownership. Profit for shareholders means nothing when the service is falling apart.They want to be "more like DPD/competitors" but so far their changes in service have been even worse than yodel/hermes/evri!
July 2023 by Simon s
Absolutely rubbish "service" , take away their gover subsidies
July 2023 by Sc00tyy
Not impressed. Paid for GUARANTEED next day delivery and not only did it take 3 days, they sent it to the wrong delivery office TWICE sending it to the sout DO and then the collection in Beeston.They rerouted it twice and I tried to collect it but alas! The post office is only open for TWO HOURS early in the morning and they don't bother to change their open times on google.I doubt I'll be getting money back for the terrible service... Royal mail sort yourself out
July 2023 by Codenamed Badger
Parking was a bit of a pain but other than that perfectly fine.
May 2023 by Ashanti Payne
We have rearranged delivery of our parcels to a Saturday a couple of times and unfortunately no one has tried to deliver them, so something is wrong with the system there. Lovely customer service when you go there and easily accessible on foot or via public transport.However, the opening hours of the delivery office are incorrect on the Royal Mail website. In the office they said they have ben trying to get them to change them for months. So I have attached a photo (taken and checked 2nd May 2023) of their most up to date opening hours.Furthermore, when picking up a parcel for someone else you need their ID as well as yours.
April 2023 by Charlie Bear
Most of the staff are polite friendly . But! They could do with keeping track of when things happen and let customers know. I suffer with osteoarthritis so walking hard at times and many times I?ve been there and it?s closed even thou I?ve checked on line they really need to update there information.. Or if they are short staff you never know if they will be open or not. As there?s never info .. on line say open then you get their and it says short staff .. ? just be considerate to everyone.
April 2023 by Tooly O'T
Staff are always really helpful here. Glad this is our local pick up office.
April 2023 by OJIDE DARLINGTON
Nice man working for nice company. Everything is nice about them
March 2023 by simon hill
Staff are pleasant, but parking and opening hours no good if your at work.Wont be using R.M again if i have a choice.Just another nail in there coffin
