February 2024 by Stuart Parker
Very knowledgeable staff and great prices
February 2024 by Chris Reddish
Excellent service from Rob as always. Friendly team and a great place to go get some nice hi-fi gear.
February 2024 by Richard Skam
I ordered a record deck online, I received the wrong one (my fault).I returned it to the Nottingham branch.Even though I had opened it they took it back and ordered the correct one for me.It was on back order from the manufacturer.The communication from the branch was excellent.The team in the shop were freindly and treated me with respect.Overall a good experience.
January 2024 by Simon Platts
Good correspondence and advice online a lot of advice helping me to make up my mind. I purchased the Denon X2800H at the sale price of £499. I will be back to purchase again. Highly recommended.
January 2024 by Luke Mellor
Superb place, I was really impressed with how the staff handled my queries and pointed me to a product that I'm very happy with. I'll be using them again in the future without a doubt
January 2024 by Elston Varndell
Highly recommended by Which? time after time. It was a no brainer. Outlined our requirements to Rob, at Nottingham, who visited us and discussed all the different options, benefits, and costs in a straight-forward way. Rob was very knowledgeable and helped to decide which televisions and speakers we needed and take advantage of the prevailing offers available at the time. Any issues were dealt with there and then on the spot. We had one post installation issue and was quickly remediated. Very friendly and professional team to work with.
January 2024 by Martin Howarth
As always, the advice and service was first class.
January 2024 by Natalie Todd
If we could give no stars then we would but unfortunately we had to give something. We have purchased numerous TVs for our house and other electrical equipment but when we tried to make a claim on their warranty for our 55 inch LG Oled TV as all the yellow in the picture had turned green making everyone look sick, we were told that because of the known problem with Oled screens called screen burn this apparently voided the warranty for any other issue even though it was completely unrelated. They only offered a small discount if we purchased a new TV off them then and there. Considering the TV cost us £1600 this was an extremely poor compromise. So we have been left with a top of the range TV that?s only any good if you are happy to watch replays of country file or the Incredible Hulk films.
January 2024 by Nigel Stewart
An audio visual components supplier that offers goods at discounted rates. The staff in Nottingham are very knowledgeable, helpful & polite and made my buying experience easy and reassuring. There is a small parking lot at the back of the shop. Altogether a great experience & I definitely recommend giving Richer Sounds a try.
January 2024 by Allan Shaw
Amazing business and very helpful staff. They do need a bigger shop!!
January 2024 by Elizabeth Vecchione
Amazing customer service! They were incredibly helpful, kind and had the Christmas spirit!
January 2024 by Tony Sandland
Great patience and product knowledge shown to two deaf 80 something year olds - technology ignorant - when shopping for headphones made the transaction easy and pleasant.Brilliant service here that's difficult to find elsewhere
January 2024 by T Stebbs
Reserved something over the phone, dropped in to collect it. Had a chat with the knowledgeable, friendly staff.
December 2023 by rob sidery
Richer Sounds is the place to go for TV and audio?? without doubt. They won?t be beaten on price and, unlike Currys which was shambolic, they know their stuff. We bought the LGG3 which is fantastic. They have a rack of TV sets all using the same feed ( I asked for normal Sky) so you get an instant and realistic comparison so it was obvious which screen had the best image. There is no pressure to buy and they have a good stock. Brilliant staff and intelligent set up.
December 2023 by Mally D
Many thanks to the staff at Richer Sounds (Nottingham).Very good service and excellent after sales.And a big shout out to Rob (The Audiolab guy) for helping this old codger..........THANKS EVERYONE.
