January 2024 by Aaron Knechtl
Food always lovely. Service isn?t the best staff can be quite bitter but they are always busy but a smile goes along way.
November 2023 by Mike Gratton
Massive price increases on takeaway food. but you can save by signing up to the club, taking on one hand giving it away in another. I?ve always purchased takeaway food from here and Coffee just one of my favourites, but sadly I won?t be doing it anymore.
June 2023 by Jess
Horrible customer service. Terrible attitude! Especially the guy wear in green shirt.I?d give a -1000star if I can unfortunately there?s no option.Ordered iced coffee, it?s extremely bitter, back to ask for sugar nicely, he asked me to put sugar in a iced coffee!?? Excuse me, how is it possible to melt. Asked nicely again if they have sugar syrup. He was just very impatient saying, what do you want me to do.Please management should look into their customer service/attitude. Thanks
June 2023 by Luke Jr Shaun
Unfortunately I can?t give a 0 so consider yourself grateful for the 1 star, there was no system for the the queue it was all over the place, I ordered a large latte with 3 shots, and I was given a summer iced drink, then when I asked for my order I was given a small latte, I asked if it was 3 shots to which I was ignored several times to be told ?no that?s a large? well I paid for a large.. they clearly have an issue of listening to their customers, and the attitude was ridiculous and after all that it wasn?t even that nice my nan who?s blind has made me a better latte.
June 2023 by Eman Elmorshedy
The service is not good .The drinks are so bad and the quality is zero.The staff is unfriendly.
April 2023 by Post Tattoo Britain
These guys clearly have an issue listening to their customers because they consistently get my order (for one coffee!) wrong. Worse is their attitude when told it?s incorrect. I used to pay for a coffee subscription here as I work in town every day, but now I tend to visit places that value my custom a bit more.
March 2023 by Fiona Collins
Staff friendly and very efficient lovely to see happy faces serving you. Shop and eating area very clean thoroughly nice shop.
March 2023 by P Miller
The manager and the other guy (Think he is Italian) who works there are so unbelievable rude, the way he speaks to some customers is just not acceptable, I don't know how he managed to get a customer service job!!!!Some the other staff are nice, Place is a bit grubby too with very little seating, can be very claustrophobic at times.
February 2023 by Afi Kan
Hospitable and polite staff. Fresh food.
February 2023 by GoingGuide
Good range of freshly prepared lubches and snacks available to suit many dietary requirements, including gluten free, vegetarian and vegan. Set in an easily accessible location in the city centre with searing both inside and outside. Can get rather busy at lunch times.
February 2023 by Susan Godber
Great little city centre cafe, gets really busy too.
February 2023 by Jon Fountain
Very disappointed. I haven't used Pret for some time but decided to pop in for lunch. The sensation of grit in the first half of my duck wrap I disregarded. It wasn't enough to be other than vaguely disappointed about. Half way through the second bit though, I had to stop before risking my teeth!When I raised this with staff, really just to let them know, there was no apology but the rather unconvincing promise of "I'll check them"! Really, they'll check them, leaf by leaf, maybe seiving the sauce? The only proper response was to remove them from sale; there were in any event only a few left.I expected better.
February 2023 by devilsdr
I always find it very tricky to review a franchise branch like Starbucks, Pret, Nero, Costa or Columbus etc etc. Do you review on the taste which is mostly same across all branches or do you review them for staff courtesy which more or less falls along same spectrum of hospitality due to their training. Even location isn't a definite criteria for reviewing such places as you can find a branch in your neighborhood, city everywhere. So I always base my review on how a visit made me feel and did it add some zing to my day. This visit definitely hit that bell. I am a big fan of a classic Reuben. Unfortunately, a true Reuben is hard to find in Nottingham. After my highly sorted place disappointed me with an abomination in name of Reuben, I just chose to have an evening coffee to eliminate that sore experience. Pret High Street was nearby so this is place I chose. I had a look at their ready-to-eat stuff and surprisingly to my unawareness they have added a Reuben Toastie (at least there was at time of my visit). I fell in love with its authentic look and decided to have a second Reuben attempt for the day. Added my favorite Flat White and prayed that this surprise item won't be as bad as the premium priced I tried nearby. On a positive pulse, it tasted better than I expected from a coffee franchise. Not the best Reuben of my life but less than half price and 10 times better than 15GBP I wasted an hour back. What a turn around for the day. I never have 5 star expectations from Pret branch staff or any such place. For me the Reuben I got made my day and its more than enough for a positive review from me.
February 2023 by Lisa Doughty
Fab & Friendly staff with a lovely breakfast
January 2023 by Archibald Gwashavanhu
Good atmosphere and nice cozy cafe. They also said smoothies sweet greens, tropical peach and berries and cherries.
