August 2025 by James Kimm
Great stays and rooms where really big. Ruby was really helpful we asked where would be good to eat and got lots of amazing places and she even wrote out a list for us. Honestly incredible.
The bathroom fan in my room was a little loud as it seemed to set to full but nothing i couldn't sleep through.
August 2025 by Jonathan Sutcliffe
Friendly staff, well located just in need of a few touch ups
August 2025 by Jo ODonnell
had booked a family room which was a stones throw from university hall (for sons graduation). Room was spacious, clean, well equipped with extra bedding, tea making facilities and a fan. Paid on arrival, and booked breakfast for the following morning), which was well catered for. Also extended the breakfast booking (subject to payment) to facilitate three further guests who were not staying at the hotel, which was lovely to all have pre -graduation breakfast together!!!) Overall we had a great stay and would visit again if the need arose
August 2025 by Kerry Annett
Brilliant Premier Inn. Booked for my daughter's Graduation which was very close. Have to say all the staff were friendly and helpful. Shout out to the lady on Reception (probably around 50(?) who was lovely).
July 2025 by K Middleton
Great! They had cold water available at the door and fans in the room which was brilliant as it was so warm. Would stay here again!
July 2025 by Diane Cooper
We always stay here,great for getting a tram in to the city centre, easy to get to Talbot street parking,staff are brilliant and helpful, food is great.it also had a Costa attached.
July 2025 by Azar Sied
Nice hotel great location enjoyed my stay again
July 2025 by Wayne Hill
Great location for our son?s graduation? Staff very friendly and helpful and the beds are sooo comfortable - special shout out to Adam who went the extra mile at breakfast providing some extra special dishes for us - marvellous?!!!
July 2025 by Ole
Good location.
But our room was facing Trainline and that was very noisy whole night.
The conditioner was not working for cooling.
English breakfast 10p a person.
And mind parking prices, it's 27 a day (22 with hotel discount).
July 2025 by conrad Westwood
Brilliant location for visiting Nottingham Centre. Tram stops outside hotel with a direct link to railway station for £1.50
July 2025 by Anna and Jimmy Shanks
Ray and the team were brilliant! So friendly and helpful! Particularly with the parking situation in which Ray really helped me and reassured me! Also the lady who served us breakfast every day was so lovely, cheerful and nothing was a problem! Five stars all the way! Thank you to all the staff!
June 2025 by Elora Reynolds
Yesterday, my boyfriend (18), his little brother (16) and I (18) had all arrived at the hotel at 3 to check in. Immediately as we were greeted by a lady with dyed reddish/purple hair we were greeted with judgement and annoyance. My boyfriend and I had planned this trip for his little brothers birthday to see a show at the theatre which was a massive surprise we'd all been looking forward too. Prior to this we had been in a very stressful situation and as not knowing Nottingham were relieved to be finally able to check in the hotel at 3 to calm down and feel better. However, we were turned away very rudely, the woman had stated that us at 18 cannot take care of my boyfriends brother as he doesn't count as his legal guardian (which I believe is insane as at the age of 18 we are legally allowed to drink, vote, book hotels, go clubbing, adopt and much more). The woman had stated that this was in the terms and conditions however as this is one of our first trips and we were extremely excited for this surprise for his brother and we did not feel the need to check as we thought that it wouldn't matter as we are 18, and the terms and conditions are quite frankly hidden. Though this is our fault, it was not the information that was given to us that was upsetting but rather the absolute rudeness and dismissal in which we were told. Due to this we had asked for a refund and were denied due to it being after 1pmand were left in the city of Nottingham with nowhere to stay with no other help or information. This was just for 1 night bearing in mind and we are from Northampton which is a long train away were stranded in Nottingham due to no help at all and no money being refunded. As I read through the terms and conditions it stated that we wouldn't get a full refund if we didn't cancel, therefore my boyfriend went back in to try and cancel. The woman again was very rude and confusing as she asked if we were still going to stay. Which was extremely confusing as she turned us away just previously due to him not being his brothers legal guardian and asking once again for ID of all 3 of us being 18 when his brother as we stated is not multiple times. The utter disrespect and disregard of the staff at this hotel was appalling and frankly nasty. I would not recommend as they are horrible. We did however find an Airbnb which took us all even though his brother is 16 just for a night and was absolutely wonderful. Do not book this hotel. I would give it -1 if I could.
June 2025 by Kwabena Owusu-Ansah
It was wonderful my family and I really enjoyed it
June 2025 by Steve Wayland
Great location, friendly staff. Shame about the parking prices for 2nights.
June 2025 by Kyle Farrelly
Stayed here when I went on a trip to england for 4 days. The beds are so comfy, the rooms are very nice with a tv with channels you can watch. And they even do food and havr a bar. Overall it is a very nice hotel. I would come here again if I come back down!
