April 2025 by PatrionPlayZ
Bloke behind the post office counter needs to take a customer service refresher course.
January 2025 by Peter S
Contrary to some reviews the lady behind the counter was both
Polite, helpful and friendly. Yes, it's a small "side hustle" attached to an off licence but it's open 7 days a week when most other post offices have folded and even the city centre "crown post office" is a "side hustle" in Smith's. Frankly any post office is better than no post office.
And it sells beer!
December 2024 by Baber Riaz
I think the staff member I encountered today needs help. As you cannot simply be this rude without any reason with a customer.
February 2024 by Arihanna Storer
Hate it, said that me and my friends stole and didn?t even blame it on me and blamed it on my friends that had a different race and the food is too overpriced
April 2023 by Antony Mitchell
Opening hours are a joke, despite the shop and shared counter being open, the post office counter is closed. It's not the 1980's anymore, update your hours.
April 2022 by Khadeejat Mohammed
Absolutely rude staff, little man with receding hair line refused service even though we got there ten mins before closing and only had a letter to post. He then raised his voice at us and was very condescending.
November 2021 by Neil Ledward
I went to collect a parcel that was addressed to a person at my address . They refused to hand it over with address ID. They clearly don't understand the royal mail rules
July 2021 by A A
Unfortunately, some of the staff are very rude and unfriendly.
July 2021 by Ahmed Abed
Unfriendly and Unhelpful staff
July 2021 by Loreta Ozolina
Always very speedy, kind and helpful. Never have had a bad experience :)
July 2021 by Ted Smith
Seriously, what is the point of advertising your phone number on Google if you never pick up? Absolute cretins :-(
July 2021 by Mike Lewis
Always polite and speedy when open but twice now in so many weeks post office has been closed during advertised opening hours. As usual covid is offered as an excuse for poor service. Suggest either update advertised opening times or resume normal service. Either way i'm goimg to switch to a different post office because I can't be bothered with the tomfoolery anymore.
July 2021 by Pam Boyle
Most staff are friendly and helpful but the odd one or two are so rude andUnhelpful only go in if I really have to and that is not often thank goodness
July 2020 by Mateusz Lawrynowicz
The post office counter has long opening hours
July 2020 by rockjonroll
Excellent service earlier today; the staff member helping me was very polite, checked the size and weight of my items carefully and even prompted me about proof of postage. At other post office branches I usually have to ask for all the above (typically after an attempt is made to overcharge me) to ensure I?m charged correctly. I?ll happily use the Dunkirk branch again.
