November 2023 by Liz Greenaway
been here today for a gift for my daughter .i was please to had a lovely young lady help me called olivia who helped me get what i wanted .i will use this shop again thanxs for having such great staff
November 2023 by Harry Rashid
To the women who helped me get my Christmas box for the Mrs thank you! You provided excellent cheerful service made the Mrs very happy!PS thanks for the shower of snow fairy and glitter on beard haha
September 2023 by F_2019
Very well stocked shop and always helpful staff.Bonus is the long opening hours meaning I can pop in conveniently after work
September 2023 by Loki Rat
Excellent selection, helpful staff, tidy and well presented shop, often free samples and lots of friendly faces. I love shopping here!
August 2023 by Georgia Allen
I just went to Lush today, and had the most lovely experience. I was looking for a gift for my friend and had so much help from Jackie, who explained lots of different products and gave some great recommendations.She was so passionate about skincare as well, and she recommended some great products for my eczema prone skin. She recommended million dollar skin cream, which I got and am so excited to use. She was so lovely and I really enjoyed our conversation. I?ll defo be back ?
July 2023 by abbie
Went into this store today and Aya was absolutely wonderful incredible member of staff there really helped me and my mum out while we there and was amazing to chat with absolutely loved her
June 2023 by Claire Sisson
I was shopping in Lush with my five year old daughter on Saturday. She was picking some bath bombs as a treat, they are her absolute favourites! Unfortunately when she was looking at one of the labels a bath bomb fell to the floor and broke. My daughter froze but quick as a flash a member of the Lush team was over cleaning it up and reassuring her that it was okay. I was really impressed and grateful for the level of kindness and compassion shown towards her. At a young age it is easy to remember the embarrassment of moments like this and have it put you off doing things again in the future. However in this moment she was reassured and if anything we are even more excited for our next trip to Lush.
June 2023 by Claire
I was shopping in Lush with my five year old daughter on Saturday. She was picking some bath bombs as a treat, they are her absolute favourites! Unfortunately when she was looking at one of the labels a bath bomb fell to the floor and broke. My daughter froze but quick as a flash a member of the Lush team was over cleaning it up and reassuring her that it was okay. I was really impressed and grateful for the level of kindness and compassion shown towards her. At a young age it is easy to remember the embarrassment of moments like this and have it put you off doing things again in the future. However in this moment she was reassured and if anything we are even more excited for our next trip to Lush.
May 2023 by Connor Bonsall
Went in today and spoke with Alex, he was caring and explained everything thoroughly. He also noticed my girlfriend was American, and after mentioning she worked at Lush, he gifted her his favourite bath bomb which isn?t available in the states
May 2023 by molliesugly ?
me and my friends ella and charlie came in on our college break just for a look around, and zoe was so so amazingly sweet and welcoming. she was kind and offered us loads of experiences, did a demonstration, a massage, and just was lovely to chat to, genuinely brightened up our day so much! sometimes in lush you feel pressured to buy things but we didnt feel that way at all. lovely experience thank you zoe!!!!
May 2023 by Keeley Gunn
Had the best experience ever! Met a lovely girl (didn?t catch her name but she?s a second year uni student) and she was so so helpful! Made my day :) thank you so much!
May 2023 by Savana Grace
I went with my boyfriend today while on my trip from America. Alex was so so helpful and kind and even gifted The Lakes bath bomb that we don?t have over in the states. He was amazing and I?m so thankful for making our little stop in so special
April 2023 by Eli Hayter
Had the most lovely experience yesterday. Was served by Aya who was an absolute angel!! I left feeling like I'd just hung out with some friends. And of course got some absolute gorgeous products, including stuff I'd never thought to try, but Aya gave me demos and personal recommendations ??????
April 2023 by Aerris77
Amazing customer service! A lovely member of staff chatted with me and gave advice, was willing to show how the products work and even gave me a ?pay it forward? free gift as it was my first ever try with a bath bomb! Everyone was so nice and welcoming, will definitely go back soon, love the place
April 2023 by Ian Chilvers
What a great place to visit. The shop was really busy, as always but there was plenty of staff on hand to help me find what I was looking for and didn't have to wait long in line to get served.Always a favourite stop off for me when visiting Nottingham. Goods might be a little expensive on first sight but you get what you bath for as their goods are always great