November 2023 by trevor Lunn
I cannot recommend Just Journeys high enough, from the first visit speaking to Alistair to look at a road trip from Vancouver to Calgary. We had sort of a rough idea but left it with Alistair to put together an Itinerary, which when finalised was perfect. We found all the hotels and lodges to be of an excellent standard, your company obviously know the region which helped us with places to visit and realistic timescales to enjoy. Everything went according to plan. We enjoyed the personal service you provided. As you know we found you by word of mouth from our friends who were equally full of praise for your excellent assistance. We will be recommending you to our friends and work colleagues and will be arranging to see you again in the New Year to book a fresh adventure for 2024. Thank you so very much for our memorable trip.Trevor and Catherine
October 2023 by Jeremy Coupland
Just Journey gave us all the help and advice we needed to plan our recent trip to around Ontario Canada. Alistair and Leo know their stuff and were able to find very competitive flights and hotel rates. Great service and great holiday - thanks!
September 2023 by Liana Loach
We went to Leo to book a flight to Australia, I have to say I was very impressed with the service, he tried to find us the best deal, set everything up and kept us informed every step of the way. On the day of the flight we even received a call to wish us luck on the journey, what a little little personal touch, he really went above and beyond and was a pleasure to deal with. Will ? use Just Journey again and would highly recommend his service to anyone wishing to book a trip! Thank you Leo ??
May 2023 by Kim Cook
We were planning a big trip to New Zealand and Australia and wanted help to make it happen.After reading such positive reviews on Just Journey we made contact and met up with Leo to discuss our plans.Having listened to our ideas Leo soon came back with a suggested plan and had even managed to include some time in Japan within our budget, something we had mentioned we would like to do.We were listened to and made to feel that nothing was too much trouble.The enthusiasm and professionalism from both Leo and Alistair throughout was fantastic and we would highly recommend Just Journey for your travel needs.Thank you both so much for making our trip happen, it went smoothly with well located hotels,well timed flights and without a problem.
March 2023 by pinkprincesspins Cooper
A wonderful experience from start to finish! Amazing and reassuring customer service. I felt confident in the holiday plans which were put in place, but also that I would have help if anything did happen. Everything went so smoothly. Each property we stayed in was beyond what I could have achieved for myself. Going to Japan as a single mum felt like a big trip to organise myself and I am beyond grateful for the help I received. The perfect holiday! Highly recommend :)
November 2022 by Becs Byfield
A fantastic team and I would highly recommend. Great at suggesting and sourcing great deals - they work really hard to make sure the trip is just right for you. They also stepped up brilliantly during the global chaos of the 2020 lockdown, cancelling our multi-stop trip for us and managing to get us back all the money we'd spent - making the whole process stress free. When we're able to book the trip again we know who we'll be asking to help us sort it!!
November 2022 by Malin Wijeratna
We have used Leo many times over the past few years and have been very happy with the attention to detail, level of service and individual touch that going to Just Journey gives us! He also has access to the same packages as the bigger brands (eg TUI) but at a lower price point.
November 2022 by Kathryn Taylor
Leo and the team at Just Journeys made the process of booking our honeymoon incredibly straightforward! We had a rough idea of where and when we wanted to go, and then discussed with Leo the types of accommodation that would be best for our preferences and price range, then we had a rough itinerary and quotation within a few days - covering flights, transfers, hotels and hire car, all without us having to sort anything. We then wanted a few additions (as it was our honeymoon) and Leo was happy to liaise directly with the hotels on our behalf to sort all these out.Overall we had a wonderful honeymoon and would 100% book our holidays through just journeys in the future. Couldn?t recommend highly enough!
November 2022 by rosie allright
We booked our honeymoon to Bali with Leo having never used a travel agent before. I would highly recommend just journey - Leo was brilliant! Communication was great and our honeymoon was fantastic - more than we could have dreamed of! The hotel's were beautiful and the whole trip was seamless.
November 2022 by Linda Slack
We have just returned from an amazing holiday in Antigua to celebrate our 30th wedding anniversary which was superbly organised by Leo! We gave him some challenges in terms of our changing requirements and he managed to resolve them all. We would thoroughly recommend this travel agents!
November 2020 by George Gubas
It's difficult to find the words to praise Just Journey enough (one of my excuses for taking a while to write this review)! Without doubt Leo and Alistair are absolute gems and I will be eternally grateful for what they achieved for us.It was no easy challenge that we set them either. A two week trip to Zambia encompassing city time in Lusaka, safari time in Zimbabwe and Botswana, and chill time in Livingstone, including a visit to the magnificent Falls. There was a lot riding on this trip as well, for various reasons, and I wanted to make sure it was a really special experience for my wife and daughter.At first I manfully tried to put a package together myself but I soon realised that this was going to take far more time and effort than I expected. Having read about Just Journey in the local press, and wanting to support local businesses, I decided to call in for an informal chat. There I met with Leo who greatly reassured me that they could help, and save us money to boot! We then also met with Alistair who listened to our brief, did a lot of research, and provided suggestions, including some based on his personal experience of the locality. They painstakingly put together a complete, customised, two week itinerary for us to consider. They then patiently discussed various alternative options with us until we arrived at the final solution that met our hopes, and also our budget.In summary Leo and Alistair are very knowledgeable, very patient, so helpful and friendly. They go out of their way to put their customers first. Suffice to say we had an absolute dream of a trip, with great experiences, and overflowing with very special lifelong memories. Thank you so much!
November 2019 by David Alexander
We recently returned from a 40 day trip to Australia organised by them. This was quite involved as it included 6 flights, 2 stop overs, car hire, staying in 7 different places (one twice), 6 transfers, two stays in accommodation they don?t use and a break in the middle to stay with family.This was done with lots of consultation taking into account our wishes and expectations. Before we left we were taken through each step and given a clear summary and all relevant paperwork. As part of this they checked the best value flights and routes plus best value for things to do in the places we visited.We were given clear information of how to contact them if necessary and when there was a minor hiccup, with a provider, they quickly resolved it and confirmed the changes by WhatsApp.Our main contact was Leo. He is a friendly and jovial character who listened to what we wanted and provided it. At all times during the planning and booking we had regular contact from him.Having used various companies to book tailor made holidays Just Journey rank up there as the best, that they are local also meant we were able to drop in if we had any queries.We have no reservations in recommending them and will certainly use them for our next trip.
November 2019 by Tanya Whitton
Just had the holiday of a lifetime in Singapore and Bali organised by Alistair from Just Journey. We had four flights, a cruise, three hotels and numerous transfers. Everything went like clockwork, Alistair?s choice of hotels was perfect, the highlight staying in the Marina Bay Sands in Singapore and swimming in their infinity pool. I would have no hesitation in recommending Just Journey to anyone.
November 2019 by Garry H
Extremely helpful and informative, arranged us a holiday of a lifetime without a hitch. What we requested and what was delivered exceeded far beyond our expectations. Car hire & bus trips were also arranged making our trip stress free so could enjoy our dream holiday. We will definitely use Just Journey again, have recommended to friends, already thinking towards our next holiday.
November 2019 by Grannie Annie
Alistair designed a tour for me to fly to the North of Scotland and return by First Class Rail in Three Stages. At 80 and travelling alone I looked forward to an uneventful ,nay boring journey. The plan being excellent in all details.It was nothing to do with Just Journey that things did not go to plan.None of the unusual events were due to Just Journey at all. When called upon they reacted immediately and to excellent effect . The events or non events which happened were all solvable with money Back home I claimed it back from all the Rail Companies and other Firms who were responsible and I have been reimbursed.When travelling, my advice is make sure you have access to enough funds to get out of trouble and wait until getting home before expending any energy on getting wound up about shortcomings.I will go alone again, and get Just Journey to book it and have, I hope, another interesting time! Just perhaps in a different kind of way
