October 2023 by Jane Flint
Extremely professional, friendly and helpful. Great range of glasses and frames. I have also had private Valeda treatment for dry eyes which was a complete success. All treatments recommended.Brilliant opticians and would 100% recommend.
November 2021 by Karl Viner
Very thorough. Very well explained. I'd tried cheap glasses from one of those online places but there's definitely a difference; the fitting after purchase (one of the online pairs kept slipping down my face), the test to see if they're right, basically all the stuff I wouldn't know to look for myself.Highly recommended.
November 2020 by Sarah Wakefield
After years of going to a particular high street chain where my glasses never felt right, I had given up on finding the right glasses. I decided to try John Flynn and can not fault them in the slightest. It turns out I am slightly unusual so had to have a number of eye tests (only charged for one!). Everything was clearly explained and I felt time was taken over me. Long standing issues that had never been picked up were explained and have been corrected. When picking my frames, the ladies in the shop were honest and on collecting them today, I cannot fault the service I have received. Even to the point I was recognised and warmly welcomed each time! You are treated like a person not a number on a conveyor belt. I will not be going elsewhere!!
November 2020 by Victoria Cox
I?ve been going to this opticians for years and there is nothing about this place that I can fault. Dr Janjua was friendly, professional and thorough during my eye test, and explained my prescription at the end so I understood what I needed.After the eye test I spoke to Wendy and Annette who were extremely friendly and helpful. I?m quite fussy so it took a while to find some glasses that I liked, but the staff were patient and helpful, suggesting different frames and giving honest opinions about what suited my face. They offered to order in a pair of glasses that I liked in a different colour so I could see if they suited me more. Once I (finally) chose a pair of glasses, they were ordered and delivered in about 2 days! My new glasses are absolutely perfect and I can?t fault them at all. I?ll definitely be returning again!
November 2020 by Jo Herrod
Having previously got my sight tests and glasses from High Street chains I decided to try the Independent route. I knew I would be paying more, for both the testing and my glasses. I have absolutely no regrets. The standard of testing was far superior. The quality of the frames and lenses on offer were far superior, but yet everything was delivered in a friendly, personable but always professional manner. Thank you!
November 2020 by sue
Excellent optician - all members of staff very helpful. Would highly recommend.
November 2019 by Arlene Berman
I had my first eye exam with Dr Janjua at John Flynn today after seeing him previously at Gray and Bull in Nottingham. As I?m currently a Beeston resident, it made sense to go closer to home. Dr Janjua was excellent, as always. The dispensing optician, Dan, helped sort my prescription for some old frames and new ones (I?m a bit of a frame addict).The whole team is helpful and friendly. I can highly recommend John Flynn Opticians.
November 2019 by Fiona Millwater-mason
Excellent service and specialist optician if you have an unusual eye prescription . Highly recommend .
November 2018 by Victoria C
I've been getting my eyes tested at John Flynn's for years, and have recently bought a pair of glasses to help during university. The staff were helpful and friendly, helping me choose what frames would be best and which suited me most! New management is great and everything seems to run smoothly. I turned up for my appointment and went straight in.Absolutely great service, would highly recommend and will be back again!
November 2018 by Hannah Roberts
Dr Janjua and the staff at John Flynn?s are very polite and provided me with excellent customer service. They helped me pick some frames that were a bit different to the norm which is exactly what I wanted! They explained all lense types to me so I was able to make an informed decision. I much prefer supporting an independent business and receiving quality customer service to being passed between different staff members like you get at the high street shops. In my opinion there is no comparison between John Flynn?s and other opticians. I highly recommend them and I shall be back for sunglasses!
November 2018 by A Smith
This used to be a brilliant optician while Mr Flynn was there, I was a client for many years, but since it's been taken over it is dreadful. I was given an appalling eye test which caused me to have double vision, then prescribed extremely expensive glasses which were far too strong. The optician will not listen to what you say, insisting that he knows better than you about how well you can see! The dispenser is pushy and intimidating. It is very sad as the staff that were there during Mr Flynn's time were always polite and helpful. However I will never return to this place again. I am currently researching other opticians to find one who can rectify all the problems that have been caused.
November 2018 by Peter
The optition himself was lovely and did a perfect eye test; better than all the others. He took his time and was very clear with the information he told me.However everything else with the place is not so good.... They promised me on the phone they would tell me my pupil distance as part of the £40 test fee.When I got here they refused. The kind man who had just tested my eyes was aloligetic and even told me how to measure my own pupil distance.Had he not been so good I would have kicked off and even threatened to refuse to pay or report them to trading standards. Truth is the optition did such a good job I don?t really begrudge the £40 and also I managed to find out my pupil distance somewhere else for free later that day.The man who does the dispensing was very straight to the point... he appeared to know his stuff.He wasn?t factually correct on everything and he knew how to talk rubbish a little. A frame for £170 he told me they only make a small margin on can be found online(from the supplier) for £40.His information on lenses and demonstrations were actually very interesting.So if you want a knowledgable eye test with a good Optition well he is probably the best in Notts. However he insisted on shining lights in my eyes. Most options just sigh and make a note when I refuse this part of the test. He made out he had a legal requirement, and he shined his lights.But their admin/dispensing lacks. It might just be the person who had spoken to me in the phone who misinformed me re pupil distance information... as when I was there this snotty company rule seems pretty intrenched in peoples minds.They do sell some very high end lenses. If you...A) want a good OptitionB)don?t mind the lights if your eyesC)are prepared to pay over the odds for your frames/lenses andD)are prepared to allow them to order you glasses without knowing the pupil distance they will use...Then then this is probably a great place for you.However you will never be also to order glasses to the same specifications from your workplace (eg safety specs) or other places as as they will refuse to tell you everything; and unlike other opticians they appear not to budge on this disastrous rule.
November 2018 by Liz LeRoux
Brilliant service. John always explains things when you ask. I even continued to come all the way from West Yorkshire when I lived up there for 12 years, rather than find a local one!
November 2017 by M Kirkham
I have been before this new person took over the business I would have recommended them without hesitation but I went in for a eye test today I was in and out in 10 min{ I wish I could earn £40 for 10 minutes of work } he suggested I had varifocals he then put me with how I feel was only there to to sell me glasses I had already heard him talking to some old dear were she had spent nearly £900 not forgetting the fact that she got money off because off the nhs but they where still asking her to pay over £700 for a pair of glasses anyway I asked about some Zeiss lenses and was told they were over £500 for the lenses alone without frames and nearly £500 for nikon lenses only I know Flynn's where not the cheapest in the past but that was taking the piss do not use unless you what to waste your money or you have money to burn.
November 2015 by AF Noton
I have been going to John A F Flynn for my eyesight care for years. Over this time I've had numerous eye tests and contact lens checks with them and purchased glasses, contact lenses and other bits and bobs.The team are absolutely lovely. They always have a smile and friendly conversation to share :)If ever I've had worries about my sight they've put me at ease and answered all my questions with care and patience (thank you!)I've tried some other chain opticians and thought the service was nowhere near as personable. (I had an eye test at spec-savers, following which I purchased contact lenses in the prescription they'd given me and had headaches/nausea due to it being too strong... I went straight back to John Flynns!)If I ever feel like my prescription has changed or when I've had uncomfortable contact lenses, John Flynn's have been kind enough to offer me trial packets of contacts and trial bottles of contact lens solution etc. to make sure I have the right products that suit me. The emphasis is on my sight as an individual, and not what suits "most people".I'd recommend going to John Flynns if you're after friendly, personal service from people whose top priority is you and your eye care :)
