February 2024 by Mohammad Akoy
They are stupid mangers I have ever seen in this store absolutely a joke those idiots they don?t know how to treat consumers
January 2024 by Charlotte Bradley
Went to store 12th January with my teenage daughter, she waited about 15mins for the fitting room as the staff ignored her and too busy talking. When she went to use her gift cards the member of staff said the money had come off the gift cards and not accepted at the till and I was told if I had known the money on the gift cards it would of been easier, I told them I knew the money on the gift cards but the member of staff said just put any price and then started to blaim the gift cards! They contacted the gift card company and told me I would get the money back on them and 3 members of staff blaimed the gift cards and said i should of statted the money on them when they didnt even ask! So my daughter left gutted and empty handed and we had a wasted trip. Staff need better training if they don't know how to use gift cards.
December 2023 by Simran
The blonde manager needs a break !! Quite clearly bad attitude towards customers. How can jd hire people who don?t even know how to treat customers! Disgusting service disappointed by the employees.
December 2023 by w m
Not enoughh staff on shoes.. waited 25 mins then walked out
October 2023 by Bethaney Tainton
Never have your size in trainers ..airforce 1s never been able to get a pair in size uk 7 womens everrr ..for probly 3 years i been trying to buy trainers from jd in my size ..impossible it seems
October 2023 by Bee Tee
Never have your size in trainers ..airforce 1s never been able to get a pair in size uk 7 womens everrr ..for probly 3 years i been trying to buy trainers from jd in my size ..impossible it seems
August 2023 by James Clarke
What kind of sports shop doesn?t sell football boots? Great place to shop for sports clothes that you?re not actually going to do any sport in
July 2023 by Abdulwahab Assiri
"I had an extremely disappointing experience with customer service at JD on June 26, 2023, between 1-2 pm. As international student customers, my family and I visited the store to gather around 6 items and wanted to check our sizes in the fitness room. However, we encountered three unexpected issues.First, we were informed that only 4 items were allowed inside the fitting room. Despite this limitation, we accepted and proceeded. However, when we entered the fitness room as a family, including my wife and our 2-year-old child, we were told that the fitness room was intended for only one person.To our surprise, the situation escalated quickly as the supervisor began shouting in the store, emphasizing the policy that only one person should be in the room. Frustrated by this unacceptable level of customer service, I made the decision to leave the store with my family, as this was one of the worst customer service experiences I have ever encountered."
July 2023 by Pawel Glowka
Mid day Sunday, prime shopping time, queue half way down the store, 2 tills open. Dropped my things and left
June 2023 by Melanie Capstaff
Went today and wanted to try things on but the changing rooms was out of order due to a member of staff of staff taking the key home the day before alot of customers was complaining, how is it you dont have a spare key or even asking the collegue to bring it in,as people where putting things back and walking out staff didnt really seem bothered at all not good customer service
June 2023 by Leigh Watson
Not very nice staff look at you like you going shop lifting
April 2023 by Nelutu Ste6
The fitting room is almost always closed and I don't understand why considering they have enough staff ?
March 2023 by Ads B
If you've small feet or small in general, this is the shop for you. If your not a child. They have very little stock for your requirements. Best off going elsewhere
March 2023 by duffy1404
King of trainers? Ha! They never have the size you want!
January 2023 by M Ali
Good selection of products and the staff were also helpful