January 2024 by Joseph Dluzewski
Really poor company partner paid a direct debit early to make sure it went out without letting us know they cancelled the direct debit and haven't given us enough time to pay up the account really poor management of account and communication from this company won't be using them again or recommending them never had this trouble when Thomas Cook was there !
January 2024 by Sandra Williams
I was unable to buy foreign currency, due to their policy's
January 2024 by Jag Songra
Hays has always delivered and we are very pleased with the service we get for several years now. Thank you Hay's. Mr J Sonra and Miss C Mcburnie.
December 2023 by Kiki Foster
Popped in to on change some b day money from Euros to GBP. Lucy was an absolute gem!! She helped us find the best rate, gave us great suggestions for places to eat and things to see in Nottingham and overall made the day unforgettable l!! She is an absolute angel and a true credit to your company!! Thank you Lucy for your help, kindness and compassion!! She was lovely and so savvy and it made the whole thing such a beautiful experience!! Thank you all! Ey up mi duck ??
September 2023 by Carl Paternoster
Nice staff just only really wanted to sell us a holiday to Benidorm when we said that there was other places we want to get a price for aswell
August 2023 by T R
Great staff - shout out to Steve for his help and always making you laugh and smile!
April 2023 by Hati Nk
Amazing service so happy ? god bless you and all your lovely team xx ? so ??.
February 2023 by Roger Taylor
Perfect travel agency friendly staff good atmosphere.
February 2023 by Jackie Brown
Really friendly staff, especially Steve who we normally speak to. Always friendly and very helpful will always go back
January 2023 by Lynn Tivey
Brilliant service but can?t load the App!!! No problems when it was Thomas Cook. Can only find the money card. We have booked & paid for a holiday but when I go to my bookings it can?t find it.
January 2023 by Margaret Thompson
I love Hayes travel. But, I specifically asked for a Hotel in Costa Calma Fuertaventura with a short walk to the shops and beaches. I was told 20 mins walk down hill to the beach but it's not possible for us. As for getting back up the HILL, I couldn't do it. Have to rely on taxis from the Matas Blancas Hotel. No life or shops about near this hotel. Wouldn't come back for those reasons.
December 2022 by Lynne Johnson
Brilliant staff especially Cliff ?
December 2022 by David Bridgman
Very friendly and helpful staff at Hays.They pointed us in the right direction when it came to exchanging our pound notes.
November 2022 by Domino
OMG ....apparently just found out that the Hayes travel shop advertising the Euro Exchange rate in large numbers is not the rate u get until u change £500.....everybody else gets a paltry rate that they decide on quite a few digits BELOW the bank rate and advertised on front window rate of the day .....but they dont tell u any of this information at all .......daylight Robbery ????
November 2022 by jeff cokkinos
Really disappointed, went to change money as used them a number of times, didn't realise until I got home the rate given was ?104.4 for £1. I understand that in the small print the signs says ?1.11 if you get £500 but the POS should also tell you.A customer lost I'm afraid as won't be coming back ?
